Decision search
Your search has 52604 results
-
North East Lincolnshire Council (24 023 183)
Statement Closed after initial enquiries Child protection 22-May-2025
Summary: We will not investigate Mr X’s late complaint about the Council’s involvement with his child in 2019. The law prevents us from investigating anything that is or has been the subject of court proceedings.
-
Leeds City Council (24 023 332)
Statement Closed after initial enquiries Other 22-May-2025
Summary: We will not investigate Mr X’s complaint about the actions of staff in a Jobshop. The Council has responded to the complaint and it is not likely that any further investigation would lead to a different outcome.
-
Solihull Metropolitan Borough Council (25 000 028)
Statement Closed after initial enquiries Homelessness 22-May-2025
Summary: We will not investigate this complaint about the Council’s decision to end its homelessness for a homelessness application. It was reasonable for Mr X to exercise his right to appeal against the Council’s decision following its review of the case.
-
Cheshire East Council (25 000 063)
Statement Closed after initial enquiries Other 22-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to charge her for an administrative task. There is no significant injustice and we cannot achieve what she is looking for.
-
Essex County Council (25 000 110)
Statement Upheld Special educational needs 22-May-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
London Borough of Barking & Dagenham (25 000 206)
Statement Closed after initial enquiries Parking and other penalties 22-May-2025
Summary: We cannot investigate this complaint about a Penalty Charge Notice because Miss X used her right to appeal to a tribunal, and the Council’s recovery action began in court with a charge certificate.
-
Statement Closed after initial enquiries Parking and other penalties 22-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a penalty charge notice. This is because it would be reasonable for Mrs X to apply to the Traffic Enforcement Centre to make a witness statement/statutory declaration.
-
Leeds City Council (25 000 948)
Statement Closed after initial enquiries Charging 22-May-2025
Summary: We will not investigate Miss X’s complaint that the Council failed to apply a 12-week property disregard when it completed her mother’s financial assessment. This is because there is insufficient evidence of fault.
-
City of Bradford Metropolitan District Council (25 001 139)
Statement Closed after initial enquiries Trees 22-May-2025
Summary: We will not investigate this complaint about the Council’s refusal of Mr X’s request to cut back protected trees. This is because it was reasonable to expect him to appeal to the Planning Inspector. And we will not separately investigate the associated complaints about delay and the quality of the Council’s customer service, as it would not be proportionate, when we are not investigating the main complaint.
-
Staffordshire County Council (25 001 704)
Statement Closed after initial enquiries Highway repair and maintenance 22-May-2025
Summary: We will not investigate this complaint about the Council's handling of a claim for damage to a vehicle caused by a pothole as ultimately this is a matter for the courts.