Worcestershire County Council (25 008 012)

Category : Children's care services > Child protection

Decision : Closed after initial enquiries

Decision date : 11 Nov 2025

The Ombudsman's final decision:

Summary: We cannot investigate this complaint about the Council’s actions in relation to the care arrangements for Mr X’s child. This is because the complaint concerns matters which have been considered in court.

The complaint

  1. Mr X complains about the Council’s children’s services and its assessments regarding the care of his child. Mr X says the Council’s inaccurate reporting influenced the outcome of court proceedings and wants the truth to be heard in court.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. I cannot investigate Mr X’s complaint. The law says we cannot consider matters which have been considered in court or are closely related to those matters. The care and contact arrangements of Mr X’s child have been considered in court. This places them outside our jurisdiction. This restriction applies to evidence presented by the Council to the court. If Mr X wants changes to the care or contact arrangements, his recourse is to go back to court. There is no role for the Ombudsman.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because it concerns matters that have been considered in court.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings