Decision search
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Transport for London (24 022 816)
Statement Closed after initial enquiries Public transport 03-Jun-2025
Summary: We will not investigate this complaint about travel disruption claims because any injustice is not significant enough to justify our involvement.
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London Borough of Southwark (24 022 883)
Statement Closed after initial enquiries Child protection 03-Jun-2025
Summary: We will not investigate this complaint about a safeguarding referral made by a Council officer involving Ms X, and associated actions of the Council. Investigation by us would be unlikely to add to the Council’s own investigation, or to lead to the outcome Ms X is seeking.
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Statement Closed after initial enquiries Other 03-Jun-2025
Summary: We cannot investigate this complaint about the actions of a social worker and what she recorded about Miss X’s family. A permanent legal bar prevents us investigating these matters as they are closely linked to court action.
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Birmingham City Council (25 000 879)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to grant a dropped kerb to a neighbouring house on her street. This is because she was not caused a significant personal injustice.
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London Borough of Havering (25 001 050)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s correspondence about a penalty charge notice. This is because the Council has agreed to accept payment at the discounted rate and this provides a suitable remedy for the complaint.
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London Borough of Brent (25 001 105)
Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025
Summary: We cannot investigate this complaint about the Council’s handling of a penalty charge notice. This is because Mrs X has applied to the Traffic Enforcement Centre at Northampton County Court to challenge the Council’s escalation of the case.
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Harlow District Council (25 001 541)
Statement Closed after initial enquiries Other 02-Jun-2025
Summary: We will not investigate this complaint about health and safety issues at a property the Council uses as temporary accommodation. This is because it is unlikely we would find fault in the Council’s decision-making process.
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West Berkshire Council (25 002 347)
Statement Closed after initial enquiries Child protection 02-Jun-2025
Summary: We will not investigate Mr & Mrs X’s complaint about how the Council dealt with child protection enquiries. This is because doing so would not add to the investigation carried out by the Council, or lead to a different outcome.
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Rotherham Metropolitan Borough Council (25 002 789)
Statement Closed after initial enquiries Planning applications 02-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector. The complainant has also not suffered significant injustice.
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Warwickshire County Council (25 003 337)
Statement Closed after initial enquiries School admissions 02-Jun-2025
Summary: We will not investigate X’s complaint about the Council’s actions about a school admissions application as the school is an academy.