Decision search
Your search has 52604 results
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London Borough of Southwark (25 003 117)
Statement Closed after initial enquiries Council tax 10-Jun-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Walsall Metropolitan Borough Council (25 003 203)
Statement Closed after initial enquiries Council tax 10-Jun-2025
Summary: We will not investigate this complaint about Council tax liability and premiums because there is a right of appeal to a Valuation Tribunal.
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Holy Cross Catholic High School (25 004 030)
Statement Closed after initial enquiries School admissions 10-Jun-2025
Summary: We will not investigate Mr X’s complaint about a school admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.
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North Northamptonshire Council (25 004 753)
Statement Closed after initial enquiries Highway repair and maintenance 10-Jun-2025
Summary: We will not investigate Mr B’s complaint that his vehicle was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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London Borough of Newham (25 002 592)
Statement Closed after initial enquiries Parking and other penalties 10-Jun-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as the complaint is made late and there are not good reasons to investigate now. The Council's escalation of the matter to its enforcement agents could have been challenged in court.
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Birmingham City Council (24 004 853)
Statement Closed after initial enquiries Safeguarding 10-Jun-2025
Summary: We will not investigate this complaint about adult social care and risks to a vulnerable adult. The adult has died so we can provide him no remedy. The way the Council treated the family does not justify an investigation when there is no worthwhile outcome to achieve.
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Westmorland and Furness Council (23 015 689)
Statement Upheld Licensing 09-Jun-2025
Summary: Mr X complained the Council failed to follow procedure when considering an application for a premises licence. The Council granted the licence. Mr X says the new pub creates a noise nuisance. The Ombudsman has found the Council at fault for failing to consult with the responsible authority for planning. It is unlikely the planning authority would have objected to the application; the result would have been the same. There is therefore no injustice to Mr X.
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Cambridgeshire County Council (24 004 373)
Statement Upheld Special educational needs 09-Jun-2025
Summary: Mrs X complained that the Council did not provide suitable education for her child when they were out of school and delayed carrying out a review of her child’s Education, Health and Care Plan. As a result her child missed out on education and has fallen behind their peers. We have found the Council at fault as there was a period where it should have put in place education for Mrs X’s child. The Council also delayed carrying out an annual review. The Council agreed to apologise and make payments for the loss of education and distress caused.
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Halton Borough Council (24 004 836)
Statement Upheld School exclusions 09-Jun-2025
Summary: Ms F complained about the Council’s handling of the Education, Health and Care plan process for her son (X) since 2018 and his education. We found fault by the Council for failing to adhere to the statutory process and timescales, ensure X received the education he was entitled to, and how it communicated with Ms F. We did not investigate parts of the complaint as these were late. The Council should apologise and make payment to acknowledge the injustice it caused.
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Liverpool City Council (24 005 070)
Statement Closed after initial enquiries Licensing 09-Jun-2025
Summary: We will not investigate this complaint that the Council failed to take sufficient action against an ice cream van operator for breaches of their licence conditions. This is because there is not enough evidence of fault by the Council or to show its actions caused the injustice Miss X claims.