Decision search
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Lincolnshire County Council (24 008 624)
Statement Closed after initial enquiries Child protection 01-Oct-2024
Summary: We will not investigate Miss X’s complaint. This is because there is no sign of fault in the Council’s decision not to provide her with information without the written consent of a person with parental responsibility for the child the complaint concerns.
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Slough Borough Council (24 007 032)
Statement Closed after initial enquiries Other 01-Oct-2024
Summary: We will not investigate this complaint about an alleged failure by the Council to pay the complainant’s invoices for care services. The issue concerns a contractual legal dispute and the complainant could reasonably take court action. Further, we will not investigate alleged fault around the Council’s safeguarding and procurement processes due to time and insufficient evidence of fault.
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Tameside Metropolitan Borough Council (24 007 063)
Statement Closed after initial enquiries Special educational needs 01-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care Plan process for the complainant’s child. This is because it was reasonable for Mrs X to use her appeal rights. We will not look at complaint handling as a standalone issue.
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London Borough of Croydon (24 007 124)
Statement Closed after initial enquiries Council tax 01-Oct-2024
Summary: We will not investigate this complaint about Mrs X’s council tax. The law prevents us investigating court action the Council took. Some points of complaint are late without good enough reason to accept them now. The Council has not had a reasonable opportunity to deal with a complaint about other matters.
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Newcastle upon Tyne City Council (24 007 165)
Statement Closed after initial enquiries Parking and other penalties 01-Oct-2024
Summary: We will not investigate this complaint about parking and neighbour issues. This is because there is insufficient evidence of fault by the Council.
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Newcastle-under-Lyme Borough Council (24 007 247)
Statement Closed after initial enquiries Licensing 01-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his taxi driver licence renewal application. This is because there is not enough evidence of fault by the Council and we cannot achieve the outcome Mr X wants.
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London Borough of Wandsworth (24 007 311)
Statement Closed after initial enquiries Allocations 01-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s application for social housing. The Council properly reached its review decision that Miss X does not qualify for social housing in its area. In that context, it would be disproportionate to investigate the other points.
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Derby City Council (24 007 367)
Statement Closed after initial enquiries Other 01-Oct-2024
Summary: We will not investigate this complaint about planning permission because there is no evidence of fault causing injustice. The complaint also affects all or most of the population of the area and so is out of jurisdiction.
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London Borough of Harrow (24 007 377)
Statement Closed after initial enquiries Transport 01-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to issue a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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Oxfordshire County Council (24 007 389)
Statement Closed after initial enquiries Traffic management 01-Oct-2024
Summary: We will not investigate this complaint about the Council’s consideration of parking restrictions on Mrs X’s road. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault and we cannot achieve the outcome she is seeking.