Decision search
Your search has 51241 results
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Brighton & Hove City Council (24 007 402)
Statement Closed after initial enquiries Other 01-Oct-2024
Summary: We will not investigate this complaint about the Council’s reduction in the amount it offered for the purchase of the complainant’s property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late, and we have seen no good reason why the complainant could not have complained to us much sooner.
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London Borough of Lewisham (24 007 460)
Statement Closed after initial enquiries Private housing 01-Oct-2024
Summary: We will not investigate Miss X’s complaint about being charged an inflated rent. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no Council involvement in Miss X’s private tenancy matters so we have no remit to investigate.
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London Borough of Hackney (24 007 552)
Statement Closed after initial enquiries Homelessness 01-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to evict him from his temporary accommodation. That is because the complaint is late and there are no good reasons to exercise discretion and consider it now.
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Forest of Dean District Council (24 007 627)
Statement Closed after initial enquiries Planning applications 01-Oct-2024
Summary: We will not investigate this complaint about the Council’s consideration of a planning application, because the Council’s decision on planning applications come with a right of appeal, and it would be reasonable for Miss X to have used this. Nor will we investigate her complaint about the conduct of a Council officer because we could not add to the previous investigation by the organisation, and we cannot achieve the outcome she is seeking.
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Chichester District Council (24 006 772)
Statement Closed after initial enquiries Planning applications 01-Oct-2024
Summary: We will not investigate this complaint about the Council allowing new windows as part of alterations to a property next to the complainant’s home. There is not enough evidence of fault by the Council causing the complainant a significant injustice.
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London Borough of Lewisham (24 006 836)
Statement Closed after initial enquiries Allocations 01-Oct-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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West Northamptonshire Council (24 006 838)
Statement Closed after initial enquiries Special educational needs 01-Oct-2024
Summary: We will not investigate Ms X’s complaint about how the Council delivered the content of her child, Y’s, Education, Health and Care Plan to them between 2020 and summer 2023, about matters relating to free school meals, or issues regarding school transport. This is because the complaint is late, and there are no good reasons to exercise discretion to investigate now. Matters after summer 2023 are new complaints.
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Barchester Healthcare Homes Limited (24 006 839)
Statement Closed after initial enquiries Residential care 01-Oct-2024
Summary: We will not investigate this complaint about the Care Provider’s management of Mrs Y’s medication. This is because there is insufficient evidence of injustice caused by any fault in its actions, and in any event it is unlikely we could achieve a different or more meaningful outcome.
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Buckinghamshire Council (24 006 900)
Statement Upheld Special educational needs 01-Oct-2024
Summary: We upheld Ms X’s complaint about delays in the Education, Health and Care needs assessment process for her child, Y. The Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Kent County Council (24 006 913)
Statement Closed after initial enquiries Disabled children 01-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to award a Blue Badge. We are unlikely to find fault.