Decision search
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London Borough of Enfield (24 008 075)
Statement Upheld Homelessness 18-Nov-2024
Summary: We will not investigate Miss X’s complaint that the Council placed her and her children in unsuitable temporary accommodation, which had significant disrepair issues. The Council has accepted the accommodation was unsuitable. It has now agreed to a suitable remedy.
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Reading Borough Council (24 009 329)
Statement Closed after initial enquiries Special educational needs 18-Nov-2024
Summary: We will not investigate this complaint the Council has been at fault in addressing the complainant’s son’s special education needs. This is because it was reasonable for Mr X to use his right of appeal to the First-tier Tribunal (Special Educational Needs and Disability). An appeal remains the best option for Mr X to achieve his desired outcome. An investigation by the Ombudsman could not give Mr X what he wants.
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London Borough of Croydon (24 009 375)
Statement Closed after initial enquiries Transport 18-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision not to issue a blue badge. There is not enough evidence of fault to justify our involvement.
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North Yorkshire Council (24 009 379)
Statement Closed after initial enquiries Special educational needs 18-Nov-2024
Summary: We will not investigate Mrs X’s complaint that the Council’s actions have led to her son missing school. This is because the education provision in place is not separable from Mrs X’s tribunal appeal. Other matters have not caused a significant enough injustice to justify investigation.
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Derbyshire County Council (24 009 427)
Statement Closed after initial enquiries Special educational needs 18-Nov-2024
Summary: We will not investigate this complaint that the Council delayed reviewing a child’s Education Health and Care Plan and personal budget. This is because the Council has now completed the reviews and offered a suitable remedy for the delay so investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Other 18-Nov-2024
Summary: We will not investigate this complaint about whether the Council is acting in Mr C’s best interests in its role as appointee for benefits. An Ombudsman investigation would not achieve a worthwhile outcome, and not achieve the outcome the complainant wants; for a family member to be appointee. The Department for Work and Pensions and the Court of Protection are better placed to consider these concerns.
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Solihull Metropolitan Borough Council (24 009 990)
Statement Closed after initial enquiries School exclusions 18-Nov-2024
Summary: We cannot investigate this complaint about the conduct of a review panel that considered the permanent exclusion of Miss X’s child from a school. This is because the school is an academy and we have no legal power to investigate the conduct of review panels for academy school.
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Stockport Metropolitan Borough Council (24 010 189)
Statement Closed after initial enquiries Other 18-Nov-2024
Summary: We cannot investigate Mrs X’s complaint about the Council’s failure to act on her reports of fraud and corruption since 2011. This is because the complaint is late and the issue affects ‘all or most’ of the people in the Council’s area. It is therefore barred from investigation under Section 26(7) of the Local Government Act 1974.
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Leeds City Council (24 009 614)
Statement Closed after initial enquiries Other 18-Nov-2024
Summary: We will not investigate Ms X’s complaint about the frequency of street cleansing in her road and the Council’s decision making regarding nearby trees on private land. There is insufficient evidence of fault to warrant an investigation.
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Peterborough City Council (24 009 721)
Statement Closed after initial enquiries Antisocial behaviour 18-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to Mr X’s ongoing complaints about noise nuisance. This is because there is insufficient evidence of fault by the Council.