Decision search
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Bournemouth, Christchurch and Poole Council (24 015 358)
Statement Closed after initial enquiries Parking and other penalties 28-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s issue and handling of several penalty charge notices. This is because it would have been reasonable for Miss X to appeal to the Traffic Penalty Tribunal.
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Worthing Borough Council (24 015 446)
Statement Closed after initial enquiries Councillor conduct and standards 28-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as it is unlikely we would find fault causing an injustice to the complainant. We also cannot achieve the outcome the complainant seeks.
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Bournemouth, Christchurch and Poole Council (24 015 661)
Statement Closed after initial enquiries Highway repair and maintenance 28-Jan-2025
Summary: We will not investigate this complaint about highway repairs because there is not enough evidence of fault to justify investigating.
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Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Jan-2025
Summary: We cannot investigate this housing benefit complaint because the matter has been considered by the tribunal and in court. In addition, it is a late complaint.
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West Berkshire Council (24 014 800)
Statement Closed after initial enquiries Refuse and recycling 28-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision not to refund her garden waste subscription payment. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Statement Closed after initial enquiries Other 28-Jan-2025
Summary: We cannot investigate Mr X’s complaint about the actions of one of the Care Provider’s employees at a café it runs. The complaint lies outside our jurisdiction because it is not made about actions that involve, or are connected to, the provision of adult social care.
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Swindon Borough Council (24 014 896)
Statement Closed after initial enquiries Council tax 28-Jan-2025
Summary: We will not investigate this complaint about council tax arrears because there is insufficient evidence of fault causing injustice.
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Transport for London (24 014 925)
Statement Closed after initial enquiries Traffic management 28-Jan-2025
Summary: We will not investigate this complaint about the Authority’s decision not to give the complainant a grant under the car scrappage scheme. This is because there is insufficient evidence of fault by the Authority.
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Milton Keynes Council (24 014 926)
Statement Closed after initial enquiries Refuse and recycling 28-Jan-2025
Summary: We cannot investigate Mr X’s complaint about missed commercial waste collections by the Council. This is because the law prevents us from investigating complaints made by public bodies, which includes schools.
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London Borough of Haringey (24 015 454)
Statement Closed after initial enquiries Managing council tenancies 28-Jan-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s failure to repair his boundary wall. This is because the issue concerns the Council’s management of social housing through its social housing provider, Homes for Haringey.