Decision search
Your search has 52139 results
-
London Borough of Tower Hamlets (24 021 570)
Statement Closed after initial enquiries Allocations 21-May-2025
Summary: We will not investigate Miss X complaint about a change in her health assessment. She says in one assessment she was noted to have a permanent and substantial disability/severe long-term limited illness but in another assessment, she was found not to. She also complains the Council lost some documents she sent in. This is because the claimed fault has not caused any significant injustice. In addition, there is another body better placed to consider the complaint.
-
Coventry City Council (24 021 665)
Statement Closed after initial enquiries School admissions 21-May-2025
Summary: We will not investigate Miss X’s complaint about a school admissions appeal. There is no worthwhile outcome and the Information Commissioner’s Office is better placed to consider a data protection complaint.
-
Bracknell Forest Council (24 021 799)
Statement Closed after initial enquiries Child protection 21-May-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to safeguard him from harm when he was a child. This is because, given the passage of time, we do not consider there is a realistic prospect of reaching a sound, fair and meaningful decision.
-
Adur District Council (24 021 806)
Statement Closed after initial enquiries Housing benefit and council tax benefit 21-May-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his housing benefit claims. This is because the matter is already subject to tribunal proceedings and there is no evidence of injustice to justify an investigation.
-
Statement Closed after initial enquiries Refuse and recycling 21-May-2025
Summary: We will not investigate Mr X’s complaint about bin collection issues. This is because the matter has not caused Mr X any significant personal injustice which is serious enough to warrant an investigation.
-
Tameside Metropolitan Borough Council (24 022 007)
Statement Upheld Disabled children 21-May-2025
Summary: We will not investigate this complaint about the Council failing to escalate Mrs X’s complaint about a failure to arrange payments for support workers properly. Doing so would be unlikely to add to the Council’s own investigation.
-
Portsmouth City Council (24 022 059)
Statement Closed after initial enquiries Looked after children 21-May-2025
Summary: We cannot investigate this complaint about the support provided to Mrs X and her husband in caring for a grandchild. The final arrangements were or could have been decided in court and a legal bar prevents us investigating the matters complained of. The complaint is also late, and there would be no good reason to exercise discretion to consider it now even if there were no legal bar created by the court action.
-
Statement Closed after initial enquiries Transport 21-May-2025
Summary: We will not investigate Mrs X’s complaint that the Council refused her application for a Blue Badge. This is because the Council has now agreed to issue a Blue Badge so an investigation would not lead to a different outcome.
-
Transport for London (24 022 208)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We will not investigate this complaint about public transport because the courts and insurers are better placed to consider the complaint.
-
Blackpool Borough Council (24 022 308)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s involvement with her children. Further investigation by us could not add to the Council’s responses to Miss X. Some of her complaints are late or outside our jurisdiction. The Council has not had the chance to respond to Miss X’s complaint about advocacy for her child.