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  • Hertfordshire County Council (25 006 774)

    Statement Closed after initial enquiries Special educational needs 11-Dec-2025

    Summary: We will not investigate this complaint that the Council’s actions amount to a failure to secure the provision set out in an Education Health and Care plan. This is because the specific provision was not in the plan until October 2024 so the Council had no duty to make or fund it, and from that point it would have been reasonable for the complainant to use her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) to challenge the basis on which it was included.

  • Birmingham City Council (25 007 133)

    Statement Closed after initial enquiries Special educational needs 11-Dec-2025

    Summary: We will not investigate this complaint about the Council’s failure to provide suitable educational provision, while the child was out of school, and deliver the special educational provision. Part of this complaint is late and the Council has not yet had the opportunity to consider and respond to a complaint about more recent matters.

  • London Borough of Hackney (25 007 355)

    Statement Closed after initial enquiries Homelessness 11-Dec-2025

    Summary: We will not investigate this complaint about the Council’s decision that Mr X was intentionally homeless as he sought a review of the Council’s decision. We will not investigate Mr X’s complaint about the Council delaying in dealing with his evidence about its decision as there is insufficient evidence of fault to justify an investigation.

  • North Lincolnshire Council (25 007 635)

    Statement Closed after initial enquiries Transport 11-Dec-2025

    Summary: We will not investigate this complaint about the Council’s decision to refuse a Blue Badge. This is because there is not enough evidence of fault to justify us investigating.

  • Wakefield City Council (25 010 248)

    Statement Closed after initial enquiries Enforcement 11-Dec-2025

    Summary: We will not investigate this complaint about the Council’s actions concerning a new housing development close to Mrs X’s home. Her complaints are too late, and we have seen no reason why she could not have complained to us much sooner. Also, there is not enough evidence of fault in the way the Council dealt with her complaint about a lack of enforcement of the permit restrictions on the road where she lives.

  • Warwickshire County Council (25 010 281)

    Statement Closed after initial enquiries Safeguarding 11-Dec-2025

    Summary: We will not investigate Mrs X’s complaint about the Council not completing recommendations it made in relation to care it provided to her late mother. This is because the complaint is late and there is insufficient evidence of fault by the Council.

  • Wirral Metropolitan Borough Council (25 010 751)

    Statement Closed after initial enquiries Safeguarding 11-Dec-2025

    Summary: We will not investigate this complaint about the way the Council followed its safeguarding procedures in late 2023. The complaint is late and there are no good reasons to investigate now.

  • West Lindsey District Council (25 010 807)

    Statement Closed after initial enquiries Refuse and recycling 11-Dec-2025

    Summary: We will not investigate this complaint about the Council’s bin collection crew removing two rubbish bags from his bin and leaving them on his drive. This is because the matter did not cause Mr X significant injustice and we cannot achieve the outcome Mr X wants.

  • Tunbridge Wells Borough Council (25 010 892)

    Statement Closed after initial enquiries Planning applications 11-Dec-2025

    Summary: We will not investigate this complaint about the way the Council considered prior approval applications. There is not enough evidence of fault in the Council’s actions to justify an investigation.

  • London Borough of Barnet (25 011 179)

    Statement Closed after initial enquiries Assessment and care plan 11-Dec-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s response to her request for a Care Act assessment. There is not enough evidence of fault in the Council’s actions to warrant investigation.

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