Decision search
Your search has 52967 results
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London Borough of Enfield (25 001 191)
Statement Closed after initial enquiries Homelessness 21-Jul-2025
Summary: Mr X complained the Council failed to consider his review request about its homelessness decisions. He said he had no accommodation because of the Council’s actions. We have ended our investigation as the complaint is outside the Ombudsman’s jurisdiction. Mr X should complete the Council review and if he disagrees with the decision, it is reasonable for him to appeal to the County Court.
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North Lincolnshire Council (25 001 198)
Statement Closed after initial enquiries Council tax 21-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to complete a review of historic council tax accounts. There is insufficient evidence of fault to warrant an investigation. We have already considered and decided a complaint about historic council tax accounts so cannot investigate again.
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Worcestershire County Council (25 001 348)
Statement Closed after initial enquiries Special educational needs 21-Jul-2025
Summary: We will not investigate Ms M’s complaint that her son, B, failed to make progress at school. We do not have the expertise to assess whether he made as much progress as could be expected so we cannot achieve the outcome Ms M wants. The Information Commissioner’s Office is better placed to consider Ms M’s complaint about the reasons the Council recorded for the breakdown of B’s school placement.
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Stockton-on-Tees Borough Council (25 001 361)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2025
Summary: We will not investigate this complaint about highway maintenance because the courts and insurers are better placed to consider the complaint.
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Stoke-on-Trent City Council (25 001 463)
Statement Closed after initial enquiries Other 21-Jul-2025
Summary: We will not investigate this complaint about the Council’s actions relating to Mr X’s car. Mr X has an alternative legal remedy to pursue action through the courts and it would be reasonable to expect him to do so.
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Sandwell Metropolitan Borough Council (25 005 567)
Statement Closed after initial enquiries Other 21-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council not responding to her subject access request. It is more appropriate for the Information Commissioner’s Office to consider her complaint.
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London Borough of Harrow (25 006 220)
Statement Closed after initial enquiries Allocations 21-Jul-2025
Summary: We will not investigate Miss C’s complaint about the Council’s handling of her housing application. This is because the information indicates the Council has assessed Miss C’s priority in line with the Council’s housing allocations scheme. The Council has apologised for providing wrong information to Miss C. This was a suitable response and an investigation is not justified.
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Cardinal Wiseman Catholic School (25 006 482)
Statement Closed after initial enquiries School admissions 21-Jul-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Gloucestershire County Council (25 006 556)
Statement Closed after initial enquiries School admissions 21-Jul-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to be able to question the panel’s decision.
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Ashford Borough Council (25 006 617)
Statement Closed after initial enquiries Other 21-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to increase allotment fees. This is because there is insufficient evidence of fault.