Decision search
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Statement Closed after initial enquiries Commercial and contracts 14-Apr-2026
Summary: We will not investigate this complaint that the Council unfairly terminated the complainant’s contract for services. It is reasonable to expect the complainant to pursue the substantive matter in court, and it is not a good use of our resources to look at the Council’s associated complaint handling in isolation.
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Buckinghamshire Council (25 018 889)
Statement Closed after initial enquiries Other 14-Apr-2026
Summary: We will not investigate this complaint about the Council’s management of vegetation adjacent to Mr X’s property as it is unlikely we can add to the outcome of the complaint nor can we achieve the outcome Mr X seeks in respect of damage to his property.
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Cheshire West & Chester Council (25 019 166)
Statement Closed after initial enquiries Special educational needs 14-Apr-2026
Summary: We will not investigate Mrs X’s complaint about her child’s EHC plan and their school placement. Mrs X had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would have been reasonable for her to appeal.
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London Borough of Hackney (25 019 445)
Statement Closed after initial enquiries Other 14-Apr-2026
Summary: We will not investigate this complaint about Ms X’s business rates liability. This is because the courts are better placed to determine whether Ms X is liable and there is not enough evidence of fault by the Council in its billing and handling of Ms X’s accounts.
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Erewash Borough Council (25 019 454)
Statement Closed after initial enquiries Antisocial behaviour 14-Apr-2026
Summary: We will not investigate part of Mr X’s complaint about how the Council investigated his complaints of antisocial behaviour and noise nuisance from a neighbour because there is insufficient evidence of fault. We will not investigate Mr X’s complaint about the Council’s interpretation of caselaw because a court is better placed to consider the matter.
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London Borough of Hammersmith & Fulham (25 019 676)
Statement Closed after initial enquiries Transport 14-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a renewal of her blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate Mr X’s complaint about Council Tax because he has appealed to the Valuation Tribunal.
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West Sussex County Council (25 020 008)
Statement Closed after initial enquiries Other 14-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse Miss X’s application for a vehicle crossover. There is not enough evidence of fault in the Council’s decision-making to warrant our involvement.
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London Borough of Wandsworth (25 020 222)
Statement Closed after initial enquiries Trees 14-Apr-2026
Summary: We will not investigate Mr X’s complaint about damage caused to his vehicle by a Council owned tree. This is because the it is reasonable for him to take the matter to court.
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Cheshire West & Chester Council (25 020 256)
Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate this complaint about Mr X’s Council Tax account. This is because there is not enough evidence of fault by the Council.