Decision search
Your search has 57387 results
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Barnsley Metropolitan Borough Council (25 004 082)
Statement Closed after initial enquiries Special educational needs 20-Apr-2026
Summary: We cannot investigate this complaint about the Council’s handling of Mrs X’s son’s educational and special educational needs. This is because the issues she has raised are too closely related to, or a consequence of, decisions on her son’s Education, Health and Care Plan and Mrs X has used her right of appeal to challenge the content of the Plan at both the First-tier and Upper Tribunals.
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London Borough of Hackney (25 011 073)
Statement Not upheld Allocations 20-Apr-2026
Summary: Mr X complained about the Council’s handling of his reports of noise nuisance from a neighbour, and its handling of his application for rehousing on medical grounds. Mr X also complained the Council failed to make reasonable adjustments as part of its consideration of his case. He says the Council’s actions caused avoidable distress, anxiety and uncertainty, and negatively impacted his mental health. I have ended our investigation because there is a body better placed to consider this complaint.
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Herefordshire Council (25 011 224)
Statement Closed after initial enquiries School transport 20-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse free school transport for his child. There is not enough evidence of fault in the Council’s decision making.
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Suffolk County Council (25 011 776)
Statement Upheld Special educational needs 20-Apr-2026
Summary: Miss X complained about delays in the Education and Health process for her child. We found the Council failed to complete an Education Health and Care Needs Assessment and issue an Education Health and Care Plan for the complainant’s child within statutory timescales. This caused Miss X avoidable distress, frustration and uncertainty. It also meant her child missed six weeks of provision and delayed Miss X’s appeal rights. The Council has already offered Miss X a suitable remedy and further investigation would not lead to a different outcome.
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Dartford Borough Council (25 013 360)
Statement Closed after initial enquiries Allocations 20-Apr-2026
Summary: We will not investigate this complaint about the Council not doing a housing register review. Parts of the complaint are late without good reason, and in the rest, there is insufficient evidence of fault to justify our involvement.
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Gedling Borough Council (25 013 875)
Statement Closed after initial enquiries Allocations 20-Apr-2026
Summary: We will not investigate Ms X’s complaint against the Council because there is insufficient evidence of fault it’s decision-making to justify our involvement.
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Canterbury City Council (25 014 563)
Statement Closed after initial enquiries Enforcement 20-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning matter at a development near Mr X’s home because it is unlikely an investigation would find fault with the Council’s actions.
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London Borough of Barking & Dagenham (25 015 506)
Statement Closed after initial enquiries Disabled facilities grants 20-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to allow an application for a Disabled Facilities Grant for a loft conversion. It was reasonable for Miss X to ask for a review of the Panel’s decision and this has been subsequently granted.
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Slough Borough Council (25 015 631)
Statement Closed after initial enquiries Private housing 20-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of disrepair in her property. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Statement Closed after initial enquiries Homelessness 20-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s suitability assessment. This is because there is not enough evidence of fault to warrant investigating the Council’s complaint response.