Decision search
Your search has 50691 results
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Cheshire East Council (24 009 163)
Statement Closed after initial enquiries Refuse and recycling 01-Oct-2024
Summary: We will not investigate this complaint about the garden waste charge because there is insufficient evidence of fault causing injustice.
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Worcester City Council (24 009 217)
Statement Closed after initial enquiries Councillor conduct and standards 01-Oct-2024
Summary: We will not investigate this complaint about delay by the Council in responding to Mr X’s complaint that a councillor made antisemitic comments. This is because there is insufficient personal loss or harm to Mr X to justify our further involvement.
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Transport for London (24 009 702)
Statement Closed after initial enquiries Public transport 01-Oct-2024
Summary: We will not investigate Miss X’s complaint about the behaviour of a Transport for London bus driver and its handling of her complaint. Any injustice is not significant enough to justify our involvement. Further, the courts and insurers are better placed to decide liability.
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Rother District Council (24 009 829)
Statement Closed after initial enquiries Councillor conduct and standards 01-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.
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Devon County Council (24 008 112)
Statement Closed after initial enquiries School transport 01-Oct-2024
Summary: We will not investigate this complaint about the cost of travel to school. There is not enough evidence of fault by the Council.
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Lincolnshire County Council (24 008 624)
Statement Closed after initial enquiries Child protection 01-Oct-2024
Summary: We will not investigate Miss X’s complaint. This is because there is no sign of fault in the Council’s decision not to provide her with information without the written consent of a person with parental responsibility for the child the complaint concerns.
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Slough Borough Council (24 007 032)
Statement Closed after initial enquiries Other 01-Oct-2024
Summary: We will not investigate this complaint about an alleged failure by the Council to pay the complainant’s invoices for care services. The issue concerns a contractual legal dispute and the complainant could reasonably take court action. Further, we will not investigate alleged fault around the Council’s safeguarding and procurement processes due to time and insufficient evidence of fault.
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Tameside Metropolitan Borough Council (24 007 063)
Statement Closed after initial enquiries Special educational needs 01-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care Plan process for the complainant’s child. This is because it was reasonable for Mrs X to use her appeal rights. We will not look at complaint handling as a standalone issue.
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London Borough of Croydon (24 007 124)
Statement Closed after initial enquiries Council tax 01-Oct-2024
Summary: We will not investigate this complaint about Mrs X’s council tax. The law prevents us investigating court action the Council took. Some points of complaint are late without good enough reason to accept them now. The Council has not had a reasonable opportunity to deal with a complaint about other matters.
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Newcastle upon Tyne City Council (24 007 165)
Statement Closed after initial enquiries Parking and other penalties 01-Oct-2024
Summary: We will not investigate this complaint about parking and neighbour issues. This is because there is insufficient evidence of fault by the Council.