Decision search
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Ashford Borough Council (24 009 162)
Statement Closed after initial enquiries Allocations 21-Oct-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
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Bournemouth, Christchurch and Poole Council (24 008 476)
Statement Closed after initial enquiries Special educational needs 21-Oct-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education, Health and Care needs assessment of her child, Y. The complaint is late, and there are no good reasons for the Ombudsman to investigate now.
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Statement Closed after initial enquiries Child protection 21-Oct-2024
Summary: We will not investigate this complaint about a decision to substantiate a safeguarding concern involving Mr X. There is not enough evidence of fault to warrant investigation because the decision was within the range open to the Council given the evidence before it.
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London Borough of Sutton (24 008 555)
Statement Closed after initial enquiries Council tax 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to pay interest on a council tax refund paid to Mr and Mrs X. This is because the tests in our Assessment Code are not met.
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London Borough of Hillingdon (24 009 316)
Statement Closed after initial enquiries Allocations 21-Oct-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register and her need to move to a larger home. This is because there is insufficient evidence of fault by the Council.
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Kent County Council (24 009 677)
Statement Closed after initial enquiries Parking and other penalties 21-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to seal a Traffic Regulation Order into law and its refusal to investigate parts of his complaint. There is insufficient evidence of fault to warrant an investigation.
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Crawley Borough Council (24 009 968)
Statement Closed after initial enquiries Other 21-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s actions in relation to a financial liability. This is a late complaint and there are no good reasons why Mr X could not have made it sooner. Nor will we investigate Mr X’s complaint about how the Council handled his requests for information relating to this matter, because another body is better suited to consider that aspect.
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Salford City Council (24 008 196)
Statement Closed after initial enquiries Homelessness 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application. It was reasonable for Mr X to ask for a review of the decision and to appeal it to the court if he remained dissatisfied with the outcome.
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London Borough of Tower Hamlets (24 008 241)
Statement Closed after initial enquiries Licensing 21-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for an additional market pitch. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider this late complaint now.
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Statement Closed after initial enquiries Special educational needs 21-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council not making educational provision for her child for two years. Miss X used her right of appeal to a tribunal against the Education Health and care Plan the Council issued in September 2023 and we cannot investigate the educational provision made after that date. Matters in the school year 2022-23 are late and Miss X could have approached us sooner about them, even if she did not receive the Council’s reply to her complaint.