Decision search
Your search has 50691 results
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East Riding of Yorkshire Council (24 008 895)
Statement Closed after initial enquiries Other 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s failure to act under the Building Act 1984 or the Environmental Protection Act 1990. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the Council’s actions.
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Epping Forest District Council (24 008 612)
Statement Closed after initial enquiries Other 21-Oct-2024
Summary: We will not investigate this complaint about business rates liability as the matter has been resolved.
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West Northamptonshire Council (24 008 619)
Statement Closed after initial enquiries Council tax 21-Oct-2024
Summary: We will not investigate this complaint about council tax and benefits matters. The Council properly reached its decision not to backdate council tax reduction for 2018 to 2023. It is reasonable to expect Mr X to appeal to the Valuation Tribunal about the 2024/25 council tax. The law prevents us investigating the Council’s court action and costs. It would be disproportionate in the circumstances to investigate whether, had the Council acted differently sooner, the court action would not have happened. There are not enough grounds to investigate the alleged delay with the housing benefit claim. It would not be a good use of resources to investigate the Council’s communications with Mr X in isolation.
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Central Bedfordshire Council (24 008 658)
Statement Closed after initial enquiries School transport 21-Oct-2024
Summary: We will not investigate Mr X’s complaint regarding home to school transport. This is because there is not enough evidence of fault by the Council for us to be able to question its decision.
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Royal Borough of Kingston upon Thames (24 008 670)
Statement Closed after initial enquiries Leisure and culture 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s management of an allotment site. This is because there is insufficient evidence of fault, we cannot achieve the outcome the complainant seeks and because some issues happened too long ago.
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Northumbria Police and Crime Commissioner (24 008 917)
Statement Closed after initial enquiries Commercial and contracts 21-Oct-2024
Summary: We cannot investigate Mr X’s complaint about the decisions of the Police and Crime Commissioner relating to the disposal of residential properties. This is because those decisions affect all or most of the people who live in the Authority’s area. In any case, we would not investigate because there is no evidence the Authority’s actions have caused Mr X a significant injustice.
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Wiltshire Council (24 008 935)
Statement Closed after initial enquiries Special educational needs 21-Oct-2024
Summary: We will not investigate Mrs X complaint about the content of her child’s Education, Health, and Care Plan. This is because Mrs X had a right of appeal about the Council’s decision here and it would have been reasonable for her to appeal to the SEND Tribunal.
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Pendle Borough Council (24 008 947)
Statement Closed after initial enquiries Building control 21-Oct-2024
Summary: We will not investigate this complaint about the Council requiring an increased fee for a Building Regulations application. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the Council’s actions.
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Hertfordshire County Council (24 009 113)
Statement Closed after initial enquiries School transport 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to issue refunds for two transport SaverCards the complainant no longer needs. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault by the Council or significant personal injustice to the complainant.
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London Borough of Ealing (24 009 139)
Statement Closed after initial enquiries Refuse and recycling 21-Oct-2024
Summary: We will not investigate this complaint about a bulky waste collection. There is insufficient evidence of fault to warrant an investigation.