Decision search
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North Yorkshire Council (24 014 070)
Statement Closed after initial enquiries Allocations 12-Dec-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Bassetlaw District Council (24 014 962)
Statement Closed after initial enquiries Council tax support 12-Dec-2024
Summary: We will not investigate this complaint about the Council’s decision that the complainant is not entitled to Council Tax Reduction. This is because the complainant can appeal to the Valuation Tribunal.
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London Borough of Newham (24 015 042)
Statement Closed after initial enquiries Parking and other penalties 12-Dec-2024
Summary: We will not investigate Miss X’s complaint about the Council’s handling of a penalty charge notice. This is because it would be reasonable for Miss X to take the matter to the Traffic Enforcement Centre, which is part of Northampton County Court.
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Cheshire West & Chester Council (24 011 914)
Statement Closed after initial enquiries Noise 12-Dec-2024
Summary: We will not investigate this complaint about the Council’s handling of noise nuisance complaints from Ms X’s business. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a significantly different outcome.
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Tameside Metropolitan Borough Council (24 011 983)
Statement Closed after initial enquiries School transport 12-Dec-2024
Summary: We will not investigate this complaint that the Council was at fault in declining the complainant’s application and appeals for school transport assistance for her son. This is because there is insufficient evidence of fault on the Council’s part.
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Birmingham City Council (24 011 991)
Statement Closed after initial enquiries Refuse and recycling 12-Dec-2024
Summary: We will not investigate Mr X’s complaint about the waste collection practices of the Council’s bin crews. There is insufficient significant personal injustice to Mr X from the matters complained of to warrant us investigating. Investigation would also not achieve a different outcome.
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London Borough of Hackney (24 012 066)
Statement Closed after initial enquiries Allocations 12-Dec-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an application.
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Lancashire County Council (24 012 180)
Statement Closed after initial enquiries Highway repair and maintenance 12-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to do highway safety works or install a grit bin at a junction near his property, and how it considered evidence he provided. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. There is insufficient personal injustice to Mr X caused by the Council to warrant an investigation. We cannot achieve the outcomes Mr X wants. It would be reasonable for him to pursue at court any finding on whether the road meets legally acceptable standards.
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Surrey County Council (24 011 410)
Statement Closed after initial enquiries Special educational needs 12-Dec-2024
Summary: We will not investigate this complaint about delay by the Council issuing an Education Health and Care Plan and the delivery of SEN provision and alternative education. Investigation by us would not be likely to lead to a worthwhile outcome. The Council has already offered a suitable remedy for the injustice caused by the late issue of the Plan for Mrs X’s child. The child’s inability to engage with the alternative provision offered in the autumn of 2023 means we could not say the Council should have done more. And a legal judgement prevents us considering what educational provision was offered for the child after November 2023.
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South Hams District Council (24 012 516)
Statement Closed after initial enquiries Councillor conduct and standards 12-Dec-2024
Summary: We will not investigate this complaint about the Council’s investigation of a member conduct complaint as there is insufficient evidence of fault or fault causing a significant injustice to Mrs X.