Decision search
Your search has 50317 results
-
Manchester City Council (24 016 469)
Statement Closed after initial enquiries Parking and other penalties 08-Jan-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have followed the statutory process and appealed to the tribunal.
-
West Sussex County Council (24 016 783)
Statement Closed after initial enquiries Other 08-Jan-2025
Summary: We will not investigate Mrs B’s complaint about the Council’s refusal of her vehicle crossover application. This is because there is not enough evidence of fault to justify an investigation.
-
Leicester City Council (24 017 002)
Statement Closed after initial enquiries Other 08-Jan-2025
Summary: We cannot investigate this complaint about the Council taking too long to put up a replacement fence at a property it owns. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.
-
Dudley Metropolitan Borough Council (24 015 062)
Statement Closed after initial enquiries Building control 08-Jan-2025
Summary: We will not investigate this complaint that the Council delayed signing off work to a property. This is because the Council has now signed off the work and therefore investigation would not lead to a different outcome.
-
Transport for London (24 015 208)
Statement Closed after initial enquiries Parking and other penalties 08-Jan-2025
Summary: We will not investigate Mr X’s complaint about penalty charge notices issued by Transport for London. This is because it would be reasonable for Mr to X to apply to the Traffic Enforcement Centre to make a late witness statement/ statutory declaration.
-
Calderdale Metropolitan Borough Council (23 004 611)
Statement Upheld Other 08-Jan-2025
Summary: Mrs X complained about the failure of a Council, an ICB and a care provider to keep her daughter safe in a shared living placement. We found fault by the Council and the ICB for not doing enough to address the situation in a clear, measured and timely way. The situation caused Mrs X and her daughter avoidable stress and upset. We recommended the Council and the ICB apologise, make symbolic payments and improve their services.
-
Statement Not upheld Care and treatment 08-Jan-2025
Summary: Mrs X complained about the failure of a Council, an ICB and a care provider to keep her daughter safe in a shared living placement. We found fault by the Council and the ICB for not doing enough to address the situation in a clear, measured and timely way. The situation caused Mrs X and her daughter avoidable stress and upset. We recommended the Council and the ICB apologise, make symbolic payments and improve their services.
-
Statement Not upheld Care and treatment 08-Jan-2025
Summary: Mrs X complained about the failure of a Council, an ICB and a care provider to keep her daughter safe in a shared living placement. We found fault by the Council and the ICB for not doing enough to address the situation in a clear, measured and timely way. The situation caused Mrs X and her daughter avoidable stress and upset. We recommended the Council and the ICB apologise, make symbolic payments and improve their services.
-
NHS West Yorkshire ICB - Calderdale (23 004 611c)
Statement Upheld Care and treatment 08-Jan-2025
Summary: Mrs X complained about the failure of a Council, an ICB and a care provider to keep her daughter safe in a shared living placement. We found fault by the Council and the ICB for not doing enough to address the situation in a clear, measured and timely way. The situation caused Mrs X and her daughter avoidable stress and upset. We recommended the Council and the ICB apologise, make symbolic payments and improve their services.
-
NHS West Yorkshire ICB - Calderdale (23 004 611d)
Statement Upheld Care and treatment 08-Jan-2025
Summary: Mrs X complained about the failure of a Council, an ICB and a care provider to keep her daughter safe in a shared living placement. We found fault by the Council and the ICB for not doing enough to address the situation in a clear, measured and timely way. The situation caused Mrs X and her daughter avoidable stress and upset. We recommended the Council and the ICB apologise, make symbolic payments and improve their services.