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  • London Borough of Southwark (24 012 573)

    Statement Closed after initial enquiries Child protection 09-Jan-2025

    Summary: We will not investigate this complaint about Child Protection action in relation to the complainant’s children. Part of the complaint is late, and the Ombudsman’s intervention would not add to the investigation the Council has carried out or lead to a different outcome.

  • Herefordshire Council (24 012 578)

    Statement Closed after initial enquiries Child protection 09-Jan-2025

    Summary: We will not investigate this complaint about the Council allegedly not contacting Mr X before a social worker arrived at his home.

  • London Borough of Redbridge (24 012 172)

    Statement Closed after initial enquiries Homelessness 09-Jan-2025

    Summary: We will not investigate this complaint about the Council’s provision of alternative temporary accommodation. There is insufficient evidence of fault which would warrant an investigation.

  • North Northamptonshire Council (24 012 342)

    Statement Closed after initial enquiries Special educational needs 09-Jan-2025

    Summary: We will not investigate Mrs X complaint about how the Council dealt with a review of her child’s Education Health and Care (EHC) Plan. This is because there is insufficient evidence of fault and because further investigation would not lead to a different outcome.

  • London Borough of Haringey (24 016 099)

    Statement Closed after initial enquiries Council tax 08-Jan-2025

    Summary: We will not investigate this complaint about a Council tax discount because there is a right of appeal to a Valuation Tribunal.

  • Bracknell Forest Council (24 013 679)

    Statement Closed after initial enquiries Refuse and recycling 08-Jan-2025

    Summary: We will not investigate Mr X’s complaint that the Council wrongly emptied his brown bin of personal items including two pressure washers and a gas bottle. This is because there is not enough evidence to show the Council took the items and if Mr X believes he is entitled to compensation it would be reasonable for him to make a claim against it at court.

  • Cornwall Council (24 013 726)

    Statement Closed after initial enquiries Refuse and recycling 08-Jan-2025

    Summary: We will not investigate Mr X’s complaint that the Council refused to provide waste collection sacks as an alternative to a wheelie bin. This is because there is insufficient evidence of fault, and an investigation is unlikely to achieve any other outcome.

  • Manchester City Council (24 013 730)

    Statement Closed after initial enquiries Building control 08-Jan-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a building control matter. This is because the substantive issue concerns a dispute over whether Mr X’s building work complies with the Building Regulations and it would be reasonable for Mr X to take this to the Planning Inspector.

  • Essex County Council (24 013 865)

    Statement Closed after initial enquiries Other 08-Jan-2025

    Summary: We will not investigate this complaint about the Council’s representations to court. The law prevents us from doing so. Mrs X should raise all relevant information as part of court proceedings. It is open to her to also contact the Information Commissioner’s Office, as the body that deals with complaints about data protection.

  • London Borough of Hounslow (24 013 986)

    Statement Closed after initial enquiries Councillor conduct and standards 08-Jan-2025

    Summary: We will not investigate this complaint about standard committees because there is not enough evidence of fault to justify investigating.

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