Decision search
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London Borough of Sutton (24 018 797)
Statement Closed after initial enquiries School transport 01-Apr-2025
Summary: We will not investigate this complaint about the support offered with home to school transport. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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Essex County Council (24 018 825)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: We will not investigate this complaint about the Council’s involvement with Miss X and Miss Y’s family. This is because some of the action complained of is about the conduct of court proceedings, which could reasonably have been raised in court. We will also not consider the Council’s complaint handling where we are not investigating the substantive issues.
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Rotherham Metropolitan Borough Council (24 018 831)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: We will not investigate this complaint about a request to amend information the Council holds about Miss X. The Information Commissioner is best placed to consider the matter.
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Devon County Council (24 018 952)
Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025
Summary: We will not investigate Mr X’s complaint about highway maintenance. The courts are better placed to consider it.
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Leicestershire County Council (24 019 030)
Statement Closed after initial enquiries Special educational needs 01-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s delay in issuing an Education, Health and Care Plan for her child. This is because the Council has provided a suitable remedy for the issue. We cannot investigate Miss X’s complaint about the contents of the final Education, Health and Care Plan because Miss X has used her right of appeal to the SEND Tribunal.
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London Borough of Lewisham (24 019 036)
Statement Closed after initial enquiries Special educational needs 01-Apr-2025
Summary: We cannot investigate Mrs X’s complaint about the naming of a school in her child’s Education Health and Care Plan. This is because Mrs X used her right of appeal to a tribunal, and the issues she has raised are not separable from that appeal.
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Mid Sussex District Council (24 019 156)
Statement Closed after initial enquiries Councillor conduct and standards 01-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision on a code of conduct complaint about a councillor. There is insufficient evidence of fault in the way it reached its decision.
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Cheshire East Council (24 019 174)
Statement Closed after initial enquiries Planning applications 01-Apr-2025
Summary: We will not investigate this complaint about planning applications because there is a right of appeal to a Planning Inspector.
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Cheshire East Council (24 019 230)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: We will not investigate Mr X’s complaint about parking enforcement and the Council’s response to his request for documents. The Council has explained to Mr X how it enforces the parking restrictions and sent Mr X the requested documents. There is insufficient evidence of fault and an investigation would not lead to a different outcome.
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Devon County Council (24 019 333)
Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s pavement next to their property causing it water damage. It would not be unreasonable for them to put their case of legal liability for property damage before a court. We also could not achieve the outcomes Mr and Mrs X seek.