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  • London Borough of Bromley (24 018 684)

    Statement Closed after initial enquiries Homelessness 31-Mar-2025

    Summary: We will not investigate this complaint about the Council’s offer of alternative temporary accommodation which Miss X says was unsuitable. It was reasonable for her to appeal to the court following a review of suitability of the accommodation.

  • Dorset Council (24 018 781)

    Statement Closed after initial enquiries Alternative provision 31-Mar-2025

    Summary: We will not investigate this complaint that the Council has failed to make educational provision for the complainant’s son. There is insufficient evidence of fault on the Council’s part to warrant investigation.

  • Lancashire County Council (24 019 014)

    Statement Upheld Special educational needs 31-Mar-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • North Tyneside Metropolitan Borough Council (24 019 173)

    Statement Closed after initial enquiries Planning applications 31-Mar-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application and a possible breach of planning control. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

  • Essex County Council (24 019 180)

    Statement Upheld Special educational needs 31-Mar-2025

    Summary: We will not investigate Mr X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mr X and pay him £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • Liverpool City Council (24 019 190)

    Statement Closed after initial enquiries Council tax 31-Mar-2025

    Summary: We will not investigate this complaint about the way the Council handled a change of council tax liability for a rental property. This is because there is insufficient evidence of injustice and because the complainant could complain to the Information Commissioner.

  • Essex County Council (24 019 193)

    Statement Upheld Special educational needs 31-Mar-2025

    Summary: We will not investigate Mr X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mr X and pay him £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • Essex County Council (24 019 261)

    Statement Upheld Special educational needs 31-Mar-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Essex County Council (24 019 278)

    Statement Upheld Special educational needs 31-Mar-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Essex County Council (24 019 356)

    Statement Upheld Special educational needs 31-Mar-2025

    Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

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