Decision search
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London Borough of Southwark (24 017 553)
Statement Closed after initial enquiries Allocations 31-Mar-2025
Summary: We will not investigate this complaint the Council did not processed a housing register application. That is because the complaint is late.
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City of York Council (24 017 559)
Statement Closed after initial enquiries Trees 31-Mar-2025
Summary: We will not investigate this complaint about the Council charging the complainant for removing wood from his fallen tree from the highway. We cannot decide whether the Council is liable for the cost. This is a matter for the Council’s insurer or the courts. Also, we will not investigate a complaint that the Council has failed to provide information. It is reasonable to expect Mr X to complain to the Information Commissioner’s Office on this point.
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Northumberland County Council (24 017 641)
Statement Closed after initial enquiries Enforcement 31-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
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Buckinghamshire Council (24 017 642)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We upheld Miss X’s complaint about delays in the Education, Health and Care process regarding her child, Y. The Council agreed to resolve the complaint early by apologising to Miss X and paying her a symbolic payment to acknowledge the injustice caused.
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Suffolk County Council (24 017 663)
Statement Closed after initial enquiries Special educational needs 31-Mar-2025
Summary: We will not investigate this complaint about the Council failing to deliver provision in an Education, Health and Care Plan. The Council has offered a suitable remedy and an investigation by the Ombudsman would not lead to a different outcome.
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Southampton City Council (24 019 995)
Statement Closed after initial enquiries Street furniture and lighting 31-Mar-2025
Summary: We will not investigate this complaint about the siting of a bus stop. This is because the complaint is late without good reasons to exercise discretion to investigate it now.
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Barnsley Metropolitan Borough Council (24 020 006)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a parking permit. There is not enough evidence of fault by the Council to warrant an investigation by us.
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London Borough of Lewisham (24 020 542)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025
Summary: We cannot investigate this complaint about Penalty Charge Notices because Mr Y has already used his right to appeal to the Traffic Enforcement Centre.
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East Sussex County Council (24 021 044)
Statement Closed after initial enquiries Planning applications 31-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to a consultation request from the local planning authority. This is because the complainant has not suffered significant injustice.
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Epsom & Ewell Borough Council (24 021 374)
Statement Closed after initial enquiries Leisure and culture 31-Mar-2025
Summary: We will not investigate this complaint about the Council’s liability for an incident involving Mrs X at a leisure facility. This is because Mrs X has an alternative legal remedy through the courts, and it would be reasonable to expect her to use this alternative remedy.