Decision search
Your search has 54124 results
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Bracknell Forest Council (25 000 836)
Statement Closed after initial enquiries Safeguarding 22-Oct-2025
Summary: We will not investigate this complaint about the Council’s response to safeguarding referrals, false information on Mr X’s file and an officer’s telephone contact with Mr X. Further investigation by us would not change the outcome.
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Suffolk County Council (25 001 295)
Statement Upheld Assessment and care plan 22-Oct-2025
Summary: Mrs X complains on behalf of her late father, Mr Y, about the process the Council followed to decide to withdraw reablement in December 2024. Mrs X also complains about the Council’s decision of early March 2025 not to provide reablement. Mrs X also says the Council failed to respond to her complaint. Mrs X says this caused both her and Mr Y distress. We have found fault in the Councils failure to respond to Mrs X’s April complaint. We do not recommend any remedy.
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Derbyshire County Council (25 003 436)
Statement Upheld Special educational needs 22-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her daughter’s education. This is because the Council has offered an appropriate remedy for the claimed injustice, and an investigation would not lead to a different outcome.
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Buckinghamshire Council (25 004 769)
Statement Upheld Special educational needs 22-Oct-2025
Summary: We upheld Miss X’s complaint about delays in the Education, Health and Care needs assessment regarding her child, Y. The Council agreed to resolve the complaint early by apologising to Miss X and paying her a symbolic payment to acknowledge the injustice caused.
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Leeds City Council (25 004 801)
Statement Closed after initial enquiries Antisocial behaviour 22-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.
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South Staffordshire District Council (25 007 226)
Statement Closed after initial enquiries Planning applications 22-Oct-2025
Summary: We will not investigate this complaint about the Council approving a planning application for a residential development which is further away from a bus stop than is normally recommended. There is insufficient evidence of fault in the way the Council assessed the application, and the complainant has not been caused a significant injustice.
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Liverpool City Region Combined Authority (25 007 569)
Statement Closed after initial enquiries Public transport 22-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Authority’s handling of her transport survey complaint. This is because there is not enough remaining injustice and an investigation would be unlikely to reach a different outcome.
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London Borough of Ealing (25 007 593)
Statement Closed after initial enquiries Other 22-Oct-2025
Summary: We will not investigate this complaint about the way the Council responded to Miss B’s communication. Any injustice is not significant enough to justify our involvement.
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Warwickshire County Council (25 007 614)
Statement Closed after initial enquiries Other 22-Oct-2025
Summary: We cannot investigate most of Mr X’s complaints about the actions of the Council’s children’s services and a court report because they relate to matters being considered by a court. We will not investigate the earlier matters because they relate too closely to the later court proceedings.
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London Borough of Tower Hamlets (25 007 623)
Statement Closed after initial enquiries Parking and other penalties 22-Oct-2025
Summary: We cannot investigate Mr X’s complaint that the Council unfairly issued him with six Penalty Charge Notices. Mr X used his right of appeal to a tribunal, so we have no power to investigate.