Decision search
Your search has 50710 results
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Manchester City Council (24 019 757)
Statement Closed after initial enquiries Child protection 31-Mar-2025
Summary: We cannot investigate Miss X’s complaint that the Council placed her child in an unsuitable residential home. This is because we have no jurisdiction to look at court decisions.
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Southampton City Council (24 019 995)
Statement Closed after initial enquiries Street furniture and lighting 31-Mar-2025
Summary: We will not investigate this complaint about the siting of a bus stop. This is because the complaint is late without good reasons to exercise discretion to investigate it now.
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Barnsley Metropolitan Borough Council (24 020 006)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a parking permit. There is not enough evidence of fault by the Council to warrant an investigation by us.
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London Borough of Lewisham (24 020 542)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025
Summary: We cannot investigate this complaint about Penalty Charge Notices because Mr Y has already used his right to appeal to the Traffic Enforcement Centre.
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East Sussex County Council (24 021 044)
Statement Closed after initial enquiries Planning applications 31-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to a consultation request from the local planning authority. This is because the complainant has not suffered significant injustice.
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Epsom & Ewell Borough Council (24 021 374)
Statement Closed after initial enquiries Leisure and culture 31-Mar-2025
Summary: We will not investigate this complaint about the Council’s liability for an incident involving Mrs X at a leisure facility. This is because Mrs X has an alternative legal remedy through the courts, and it would be reasonable to expect her to use this alternative remedy.
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London Borough of Islington (24 021 508)
Statement Upheld Other 31-Mar-2025
Summary: Mr X complained the Council failed to comply with one of the recommended actions it agreed to complete following the Ombudsman’s investigation into his original complaint about how the Council handled his business rates account and its recovery action. There was fault by the Council for its failure to properly consider and complete the action within the agreed timeframe. This caused uncertainty and further distress to Mr X. The Council will take action to remedy the injustice caused.
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Buckinghamshire Council (24 021 834)
Statement Closed after initial enquiries Planning advice 31-Mar-2025
Summary: We will not investigate this complaint about the planning advice the Council provided. This is because it is unlikely an investigation would add to the Council’s response or achieve anything more for the complainant. The complainant also had the right to appeal to the Planning Inspector.
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Birmingham City Council (24 022 246)
Statement Closed after initial enquiries Refuse and recycling 31-Mar-2025
Summary: We cannot investigate Ms X’s complaint about the Council’s failure to collect waste bins for over five weeks. This is because we have no jurisdiction to investigate matters which affect all or most people in the Council’s area.
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London Borough of Newham (24 022 384)
Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025
Summary: We will not investigate this complaint about damage to Mr X's car as this is a matter for the courts. Mr X can appeal to the independent tribunal about the penalty charge notice aspect of his complaint.