Decision search
Your search has 57213 results
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Bury Metropolitan Borough Council (25 018 668)
Statement Upheld Council tax 20-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s delay in issuing her final tax bill. The Council has remedied the injustice through its complaints process. Investigation by us would not achieve anything more.
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Leicester City Council (25 018 688)
Statement Closed after initial enquiries Council house sales and leaseholders 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s cancellation of a ‘right to buy’ application. It is reasonable to expect Mr X to use his right to take court action.
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Birmingham City Council (25 020 106)
Statement Closed after initial enquiries Council house sales and leaseholders 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s delay in processing Mr X’s Right to Buy application. It was reasonable for him to use the statutory Tenants Notice of Delay procedure which applies to all these conveyances.
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Winchester City Council (25 020 257)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate this complaint about a breach of General Data Protection Regulation (GDPR) This is because the Information Commissioner is better placed to consider the matter.
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Care UK Care Services Limited (25 020 590)
Statement Closed after initial enquiries Residential care 20-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Care Home’s poor communication in relation to his wife, Mrs X’s, respite care. This is because there is insufficient evidence of fault by the Care Provider and any injustice is not significant enough to warrant an investigation.
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Birmingham City Council (25 020 802)
Statement Closed after initial enquiries Homelessness 20-Mar-2026
Summary: We cannot investigate Mr X’s complaint about the Council intentionally maintaining his state of homelessness by manipulating financial records. This is because the issues he raises are about matters that are closely linked to court proceedings, and we have no discretion to investigate them.
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London Borough of Barnet (25 022 201)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We cannot investigate Mr X’s complaint about information provided by the Council to a court resulting in his child being taken abroad. This is because we have no remit to consider matters that have been to court.
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Gloucestershire County Council (25 023 368)
Statement Closed after initial enquiries School admissions 20-Mar-2026
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the Council and the appeal panel.
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London Borough of Havering (25 023 690)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate this complaint about how the Council handled Mr Y’s requests for information. The Information Commissioner is better placed to consider and decide complaints about data protection.
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London Borough of Lambeth (25 024 477)
Statement Closed after initial enquiries School admissions 20-Mar-2026
Summary: We will not investigate this complaint about Mr Y being refused a second school admission appeal because we are unlikely to find fault in the Council’s actions.