Decision search
Your search has 57213 results
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Essex County Council (25 019 271)
Statement Closed after initial enquiries School transport 23-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of home to school transport for her child. It is unlikely an investigation would add anything to the Council’s response about it mistakenly allocating her daughter a train pass. There is not enough evidence of fault in the Council’s handling of Miss X’s transport appeals to warrant our involvement.
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Peterborough City Council (25 020 280)
Statement Closed after initial enquiries Transport 23-Mar-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.
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Rochdale Metropolitan Borough Council (25 020 363)
Statement Closed after initial enquiries Parking and other penalties 23-Mar-2026
Summary: We will not investigate Mrs X’s complaint about a penalty charge notice. This is because it would have been reasonable for Mrs X to use her right of appeal.
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London Borough of Hammersmith & Fulham (25 020 429)
Statement Closed after initial enquiries Other 23-Mar-2026
Summary: We cannot investigate this complaint about what happened in Ms X’s child’s school. The law does not allow us to investigate what happens in schools. Nor will we investigate how the Council responded to Ms X’s concerns about safeguarding, because it is unlikely we would find fault.
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Essex County Council (25 020 718)
Statement Upheld School transport 23-Mar-2026
Summary: We will not investigate this complaint about problems with home to school transport. This is because the Council has agreed to an appropriate remedy for the identified injustice.
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London Borough of Harrow (25 021 194)
Statement Closed after initial enquiries Councillor conduct and standards 23-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about a councillor’s conduct. There is insufficient evidence of fault to warrant an investigation.
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Leeds City Council (25 021 219)
Statement Closed after initial enquiries Transport 23-Mar-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application. This is because there is not enough evidence of fault in the Council’s decision to justify investigating.
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Shropshire Council (25 027 324)
Statement Closed after initial enquiries Other 23-Mar-2026
Summary: We cannot investigate this complaint about Council’s actions during court proceedings. This is because the law does not allow us to investigate matters that were subject to court proceedings. Nor will we investigate the delays in the Council’s handling of the complaint. This is because the Council has apologised and further investigation by us would not lead to a different outcome.
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London Borough of Wandsworth (25 018 534)
Statement Closed after initial enquiries Parking and other penalties 23-Mar-2026
Summary: We will not investigate Mr X’s complaint about a parking penalty charge notice issued by the Council. It would have been reasonable for Mr X to appeal to London Tribunals.
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Suffolk County Council (25 015 722)
Statement Closed after initial enquiries Special educational needs 22-Mar-2026
Summary: We will not investigate this complaint that the Council delayed issuing the complainant’s son’s amended Education Health and Care plan, and that the content of the Education Health and Care plan when issued did not meet his needs. Investigation is unlikely to lead to a significantly different outcome and is not therefore warranted.