Decision search
Your search has 57213 results
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Warrington Council (25 018 845)
Statement Closed after initial enquiries Other 26-Mar-2026
Summary: We will not investigate Ms X’s complaint about the classification of her tenancy as “private” because we could not achieve a worthwhile outcome.
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Buckinghamshire Council (25 018 870)
Statement Closed after initial enquiries Other 26-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council responded to his request for information. This is because complaints about access to information are best considered by the Information Commissioner.
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Bury Metropolitan Borough Council (25 019 053)
Statement Closed after initial enquiries Refuse and recycling 26-Mar-2026
Summary: We will not investigate this complaint about charging for replacement bins. There is not enough evidence of fault in the Council’s decision to charge, nor a significant enough injustice, to justify an Ombudsman investigation.
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Statement Closed after initial enquiries Special educational needs 26-Mar-2026
Summary: We will not investigate this complaint about the content of an Education, Health and Care Plan. This is because Mrs X has used her right of appeal to the appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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London Borough of Hillingdon (25 019 253)
Statement Closed after initial enquiries Refuse and recycling 26-Mar-2026
Summary: We will not investigate this complaint about household waste collection. It is unlikely we would add to the Council’s investigation or reach a different outcome.
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Crawley Borough Council (25 019 545)
Statement Closed after initial enquiries Council tax 26-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to award a council tax exemption for his late wife’s property. This is because if it is reasonable for him to appeal to the Valuation Tribunal. There is not enough evidence of fault in the Council refusing his ex-gratia payment request.
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London Borough of Islington (25 019 723)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Mar-2026
Summary: We will not investigate this complaint about housing benefit for Mr X’s former tenant. This is because the complaint is late and there is no good reason for this.
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Bracknell Forest Council (25 019 813)
Statement Closed after initial enquiries Street furniture and lighting 26-Mar-2026
Summary: We will not investigate Mr X’s complaints that the Council failed to remove flags from lampposts on the public highway or how it considered its Public Sector Equality Duty because there is insufficient evidence of fault.
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Hampshire County Council (25 020 044)
Statement Closed after initial enquiries Adoption 26-Mar-2026
Summary: We will not investigate this complaint about a Council Commissioned Adoption Agency’s handling of the adoption assessment. The complaint is late, and Social Work England is better placed to consider concerns about a Social Worker’s professionalism.
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Surrey County Council (25 020 994)
Statement Closed after initial enquiries School transport 26-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse school transport for the complainant’s child. This is because there is not enough evidence of fault by the Council to warrant investigation.