Decision search
Your search has 57213 results
-
Reading Borough Council (25 016 390)
Statement Closed after initial enquiries Commercial and contracts 26-Mar-2026
Summary: We will not investigate Mr Y’s complaint about the Council’s procurement process. It is unlikely further investigation would lead to a different outcome and we cannot achieve the outcome he wants.
-
Statement Closed after initial enquiries Special educational needs 26-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to conduct a reassessment of her family member, Ms Y’s needs relating to her Education, Health and Care Plan because she had a right of appeal to a tribunal, and it is reasonable for her to use that right. We will not investigate the Council’s poor communication because the Council already apologised and an investigation is unlikely to achieve a different outcome.
-
Sefton Metropolitan Borough Council (25 016 591)
Statement Closed after initial enquiries Council tax 26-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her Council tax account. The Council has provided a suitable remedy, and further investigation would not lead to a different outcome.
-
Central Bedfordshire Council (25 016 761)
Statement Closed after initial enquiries Other 26-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s involvement with his children and information it has recorded about him. There is nothing more we could add to the Council’s complaints responses to justify us investigating further. It would also be reasonable for Mr X to take his concerns about contact with his children to court and the accuracy of Council records to the Information Commissioner’s Office.
-
Pendle Borough Council (25 016 831)
Statement Closed after initial enquiries Enforcement 26-Mar-2026
Summary: We cannot investigate this complaint about alleged financial management of a project to create a new cemetery. This is because the law prevents us from investigating matters affecting all or most people in the Council’s area. Also, we have not seen enough evidence of fault in the way the Council dealt with the planning application for the cemetery.
-
West Devon Borough Council (25 016 891)
Statement Closed after initial enquiries Enforcement 26-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case. There is insufficient evidence of fault in the way the Council has decided to progress the matter, and we are unlikely to achieve a different outcome for the complainant.
-
Buckinghamshire Council (25 016 958)
Statement Closed after initial enquiries Planning applications 26-Mar-2026
Summary: We will not investigate this complaint about the way the Council has considered a breach of planning control. We consider that an investigation at this time is unlikely to lead to a worthwhile outcome.
-
North Devon District Council (25 016 967)
Statement Closed after initial enquiries Planning applications 26-Mar-2026
Summary: We will not investigate this complaint about the way the Council considered and approved a planning application. We have not seen enough evidence of fault in the Council’s actions.
-
Statement Upheld Residential care 26-Mar-2026
Summary: We will not investigate Miss X’s complaint about how the Care Home provided poor care to her late grandfather, Mr Y and poorly communicated with his family. This is because we could not add to the Care Provider’s previous investigation.
-
London Borough of Croydon (25 017 140)
Statement Closed after initial enquiries Enforcement 26-Mar-2026
Summary: We will not investigate this complaint about the way the Council dealt with a breach of planning conditions and the complaints procedure. We do not consider the Council’s actions caused Ms X sufficient personal injustice. Nor do we consider an investigation will lead to a different outcome.