Decision search
Your search has 57213 results
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North East Derbyshire District Council (25 017 257)
Statement Closed after initial enquiries Planning applications 26-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to approve a planning application. This is because we are unlikely to find fault with how the Council reached its decision.
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East Riding of Yorkshire Council (25 017 309)
Statement Closed after initial enquiries School transport 26-Mar-2026
Summary: We will not investigate this complaint about a child’s school transport. This is because it is unlikely an investigation would add anything significant to the response the Council has already made, or lead to a different outcome.
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Shropshire Council (25 017 322)
Statement Closed after initial enquiries Charging 26-Mar-2026
Summary: We will not investigate Mrs X’s complaint about adult social care charges. Her complaint is late and we have seen no good reason why she could not have complained to us sooner.
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Transport for London (25 017 338)
Statement Closed after initial enquiries Traffic management 26-Mar-2026
Summary: We will not investigate this complaint about Transport for London’s handling of Mr Y’s Congestion Charge Account. This is because we are unlikely to add to Transport for London’s response, and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y. Mr Y has also not suffered significant injustice.
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Northumberland County Council (25 017 393)
Statement Closed after initial enquiries Child protection 26-Mar-2026
Summary: We cannot investigate this complaint about the Council’s handling of a child’s care arrangements. This is because the care of the child was considered and decided by a court, and the law prevents us from investigating what happens in court.
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Brighton & Hove City Council (25 017 868)
Statement Closed after initial enquiries Council tax 26-Mar-2026
Summary: We will not investigate this complaint about a council tax discount. Mr X had a right of appeal to the Valuation Tribunal, and it would have been reasonable to expect him to have used it.
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Middlesbrough Borough Council (25 018 015)
Statement Upheld Other 26-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to refund a notice appointment fee. The Council has now agreed to refund the fee and has updated its terms and conditions.
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Castle Point Borough Council (25 018 311)
Statement Closed after initial enquiries Council tax 26-Mar-2026
Summary: We will not investigate this complaint about council tax enforcement action. This is because there is not enough evidence of fault to warrant investigation and the injustice due to the Council’s delay in responding to Mr X’s complaint is not significant enough to justify our involvement.
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West of England Combined Authority (25 018 418)
Statement Closed after initial enquiries Other 26-Mar-2026
Summary: We will not investigate Ms X’s complaint that the Council leaked sensitive personal information and failed to properly investigate what went wrong. The Information Commissioner’s Office is better placed to deal with this complaint.
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West Berkshire Council (25 018 681)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2026
Summary: We will not investigate this complaint about the treatment of Mr X at a Council owned car park. This is because we are unlikely to add anything further to the Council’s response. We are also unlikely to find fault and Mr X has not suffered significant injustice. Mr X’s complaint about a possible crime is outside the Ombudsman’s jurisdiction.