Decision search
Your search has 57213 results
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London Borough of Redbridge (25 023 015)
Statement Closed after initial enquiries School admissions 26-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse to allow Mr X’s child to sit an 11+ examination and about the sharing of data. This is because the issues can be considered by the statutory admissions appeal process and the Information Commissioners Office respectively.
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Sheffield City Council (25 028 687)
Statement Closed after initial enquiries Safeguarding 26-Mar-2026
Summary: We will not investigate this complaint about the way the Council followed its safeguarding procedures and recorded safeguarding information. There is not enough evidence of fault to justify investigating this complaint.
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Transport for London (25 029 667)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2026
Summary: We cannot investigate this complaint about congestion charge penalty charge notices. Mrs X appealed against them to the independent tribunal, and we no longer have a legal remit to investigate.
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London Borough of Redbridge (25 029 761)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2026
Summary: We will not investigate this complaint about the Council’s enforcement of a parking penalty charge notice. This is because the complaint is made late and there are not good reasons to investigate now.
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London Borough of Tower Hamlets (25 029 800)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2026
Summary: We will not investigate how the Council dealt with Mrs X’s complaint about its handling of penalty charge notices it had issued to her. This is because Mrs X’s complaint is made late to us and there are not good reasons to investigate now.
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Nottinghamshire County Council (25 030 353)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2026
Summary: We will not investigate Miss B’s complaint that her vehicle was damaged by a large pothole. This is because it is reasonable for Miss B to take the Council to court.
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Kingston Upon Hull City Council (25 017 234)
Statement Closed after initial enquiries Other 25-Mar-2026
Summary: Mrs A complains about a Council and NHS Trust regarding her son’s treatment and accommodation under section 117 of the Mental Health Act which she says led to his death. We will not investigate this case as we would be unlikely to add to the work already carried out by the Trust.
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Humber Teaching NHS Foundation Trust (25 017 234a)
Statement Closed after initial enquiries Mental health services 25-Mar-2026
Summary: Mrs A complains about a Council and NHS Trust regarding her son’s treatment and accommodation under section 117 of the Mental Health Act which she says led to his death. We will not investigate this case as we would be unlikely to add to the work already carried out by the Trust.
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Leicestershire County Council (24 014 855)
Statement Upheld Assessment and care plan 25-Mar-2026
Summary: Mrs X complained about the actions of Leicestershire County Council (the Council), Leicestershire Partnership NHS Trust (the Trust) and HC-One Ltd (the Provider). She complained about faults in the way her late brother Mr Z was discharged from hospital, in his residential care and in the handling of concerns, safeguarding and complaints. We upheld elements of all three complaints. We recommended the organisations apologise and provide remedies to Mrs X. We also recommended service improvements. The organisations accepted our recommendations, so we have completed our investigation.
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Leicestershire Partnership NHS Trust (24 014 855a)
Statement Upheld Community hospital services 25-Mar-2026
Summary: Mrs X complained about the actions of Leicestershire County Council (the Council), Leicestershire Partnership NHS Trust (the Trust) and HC-One Ltd (the Provider). She complained about faults in the way her late brother Mr Z was discharged from hospital, in his residential care and in the handling of concerns, safeguarding and complaints. We upheld elements of all three complaints. We recommended the organisations apologise and provide remedies to Mrs X. We also recommended service improvements. The organisations accepted our recommendations, so we have completed our investigation.