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  • Essex County Council (25 014 860)

    Statement Closed after initial enquiries Safeguarding 24-Mar-2026

    Summary: We will not investigate this complaint about adult safeguarding. The Council’s actions do not cause the claimed injustice of the complainant losing her job. Correcting data held about the complainant is better considered by the Information Commissioner’s Office.

  • London Borough of Lambeth (25 015 278)

    Statement Closed after initial enquiries Other 24-Mar-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s handling of her children’s case. Miss X has used her alternative remedy to the court on some matters. There is not enough evidence of fault on other matters.

  • Wiltshire Council (25 015 328)

    Statement Closed after initial enquiries Special educational needs 24-Mar-2026

    Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s child’s Education, Health and Care Plan following an annual review. It is reasonable to expect Mrs X to have appealed to the Tribunal against the Council’s decision not to change the Education, Health and Care Plan. There is insufficient evidence of fault and injustice to justify an investigation into other aspects of Mrs X’s complaint.

  • Surrey County Council (25 015 946)

    Statement Closed after initial enquiries Other 24-Mar-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s officers’ consultee response on a planning application for a development near her home. There is insufficient significant personal injustice caused to her by the matters complained of involving this Council to warrant us investigating. We also cannot achieve the outcome Mrs X seeks from her complaint.

  • Stoke-on-Trent City Council (25 015 995)

    Statement Closed after initial enquiries Looked after children 24-Mar-2026

    Summary: We will not investigate Mrs X’s complaint about the Council not sharing information about her child. There is not enough evidence of fault by the Council.

  • Southampton City Council (25 016 082)

    Statement Closed after initial enquiries Allocations 24-Mar-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing application. There is not enough evidence of fault to justify investigation.

  • Warwickshire County Council (25 016 404)

    Statement Closed after initial enquiries Safeguarding 24-Mar-2026

    Summary: We will not investigate this complaint about the Council taking no further action following a safeguarding referral. We are unlikely to find fault with the Council, and we cannot investigate the National Health Service.

  • Blackpool Borough Council (25 016 445)

    Statement Closed after initial enquiries Special educational needs 24-Mar-2026

    Summary: We cannot investigate Mrs B’s complaint that the Council changed the school named in her child’s Education, Health and Care Plan during the Tribunal process and its communications with her about this. We cannot investigate matters connected to an appeal or the Council’s conduct during the appeals process.

  • London Borough of Lambeth (25 016 499)

    Statement Closed after initial enquiries Other 24-Mar-2026

    Summary: We will not investigate Mr B’s complaint about the Council’s handling of business rates and council tax for his property. Part of his complaint is late. We cannot investigate the Council’s more recent involvement in court proceedings. We will also not investigate the Council’s delay removing a council tax premium because it is unlikely further investigation would lead to a different outcome.

  • Manchester City Council (25 016 547)

    Statement Closed after initial enquiries Other 24-Mar-2026

    Summary: We will not investigate this complaint about how the Council has dealt with Mr X’s complaints. This is because the complaints are not within our jurisdiction, so we will not look at the related complaints handling.

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