Decision search
Your search has 55054 results
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Nottinghamshire County Council (24 019 236)
Statement Closed after initial enquiries Special educational needs 04-Apr-2025
Summary: We will not investigate this complaint that the Council has failed to communicate with the complainant properly in matters relating to her son’s Education Health and Care plan. This is because investigation would not achieve anything significant or lead to a different outcome.
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Isle of Wight Council (24 018 889)
Statement Closed after initial enquiries Special educational needs 04-Apr-2025
Summary: We will not investigate this complaint about the delay in issuing an Education Health and Care plan, and that the school named in it is unsuitable. The complaint about the delay has already been upheld and investigation by the Ombudsman would achieve nothing further. It would be reasonable for the complainant to use her right to appeal against the named school.
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London Borough of Enfield (24 023 393)
Statement Closed after initial enquiries Commercial and contracts 03-Apr-2025
Summary: We will not investigate Mr B’s complaint about the Council not complying with a lease agreement. This is because it is reasonable for Mr B to take the Council to court.
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Statement Closed after initial enquiries Highway repair and maintenance 03-Apr-2025
Summary: We will not investigate Mrs B’s complaint that she suffered injuries after tripping on a damaged pavement. This is because it is reasonable for Mrs B to take the Council to court.
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Peterborough City Council (24 019 135)
Statement Closed after initial enquiries Child protection 03-Apr-2025
Summary: We will not investigate this late complaint about the Council’s handling of child protection matters involving Mrs X’s grandchild. The law prevents us from investigating matters that have been the subject of court proceedings.
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Sevenoaks District Council (24 019 202)
Statement Closed after initial enquiries Allocations 03-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of Mrs Y’s requests for higher banding for housing allocations. This is because any injustice is not significant enough to justify investigating.
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London Borough of Sutton (24 019 348)
Statement Closed after initial enquiries Housing benefit and council tax benefit 03-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to not to award Miss X full housing benefit. This is because Miss X has used her right to appeal against the decision, so we have no remit to investigate.
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London Borough of Merton (24 019 431)
Statement Closed after initial enquiries Allocations 03-Apr-2025
Summary: We will not investigate this complaint about the Council’s failure to award Mrs Y higher banding in 2019 and 2022. This is because this complaint is late.
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Sunderland City Council (24 019 457)
Statement Closed after initial enquiries Child protection 03-Apr-2025
Summary: We cannot investigate Mr C’s complaint about inaccuracies in a Council assessment. This is because the main points of complaint are closely connected to court action, which we cannot investigate.
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West Sussex County Council (24 021 487)
Statement Closed after initial enquiries Other 03-Apr-2025
Summary: We will not investigate this complaint about a pothole damage claim as this is a matter for the courts.