Decision search
Your search has 54124 results
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Bath and North East Somerset Council (24 023 439)
Statement Not upheld Special educational needs 08-Oct-2025
Summary: Mr X complained the Council failed to provide suitable, full-time education for his son. We have discontinued our investigation as Mr X has submitted an application to seek a judicial review.
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Nottingham City Council (25 000 927)
Statement Not upheld Assessment and care plan 08-Oct-2025
Summary: We have discontinued our investigation into Mrs Y’s complaint about the social care service her adult son received. There is not enough evidence of fault by the Council, or significant injustice to Mrs Y’s son, to justify any further action.
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Statement Upheld Special educational needs 08-Oct-2025
Summary: Mrs X complained that the Council failed to complete her child’s Education, Health and Care needs assessment within the statutory timescales. We find the Council at fault for delay causing uncertainty and distress for the family. We recommend the Council apologises and makes a payment to Mrs X.
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Surrey County Council (25 002 161)
Statement Closed after initial enquiries Child protection 08-Oct-2025
Summary: We will not investigate Mr Z’s complaint about how the Council dealt with matters concerning his time in care. This is because it is made late and I see no good reason why it could not have been made sooner.
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Sheffield City Council (25 002 630)
Statement Closed after initial enquiries Other 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the support provided to his daughter, Mrs Y, by Sheffield City Council and NHS South Yorkshire Integrated Care Board. This is because we consider it unlikely an investigation could achieve anything further then Mr X has already achieved by pursuing a complaint with the Council.
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NHS South Yorkshire ICB (25 002 630a)
Statement Closed after initial enquiries Mental health services 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the support provided to his daughter, Mrs Y, by Sheffield City Council and NHS South Yorkshire Integrated Care Board. This is because we consider it unlikely an investigation could achieve anything further then Mr X has already achieved by pursuing a complaint with the Council.
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Royal Borough of Greenwich (25 002 977)
Statement Closed after initial enquiries Safeguarding 08-Oct-2025
Summary: We will not investigate this complaint about the way the Council followed its safeguarding procedures. Any injustice is not significant enough to justify our involvement.
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Liverpool City Council (25 003 024)
Statement Closed after initial enquiries Assessment and care plan 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision-making and care assessments. The Council carried out the assessments in line with legislation. There is no evidence of administrative fault in how it reached those decisions. The Council’s later involvement with the Court of Protection means part of the complaint is outside our jurisdiction.
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London Borough of Redbridge (25 003 363)
Statement Upheld Transport 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to carry out an assessment of transport needs before making a decision to withdraw transport. The Council has already offered a remedy in line with our guidance and our involvement would not add anything to this investigation.
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North Northamptonshire Council (25 003 459)
Statement Closed after initial enquiries Safeguarding 08-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his safeguarding concerns about his brother. This is because there is not enough evidence of fault.