Decision search
Your search has 54124 results
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London Borough of Ealing (25 003 502)
Statement Closed after initial enquiries Other 08-Oct-2025
Summary: We will not investigate Ms X’s complaint the Council failed to make reasonable adjustments for her. There is nothing worthwhile to be achieved through our investigation.
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London Borough of Bromley (25 005 576)
Statement Closed after initial enquiries Homelessness 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to determine a homelessness review within the required timescale. It was reasonable for Mr X to appeal to the court for a determination of the review.
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Sunderland City Council (25 005 590)
Statement Closed after initial enquiries Special educational needs 08-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care Plan process and the support provided to Miss X’s son. The complaint is late and is also outside our jurisdiction as it relates to matters which were or could have been appealed to the First-tier Tribunal (Special Educational Needs and Disability).
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London Borough of Tower Hamlets (25 005 673)
Statement Closed after initial enquiries Health and safety 08-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his concerns about health and safety. This is because there is insufficient evidence of fault.
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Royal Borough of Kingston upon Thames (25 005 685)
Statement Closed after initial enquiries Homelessness 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to process a homelessness application in 2024. There is insufficient evidence of fault on the Council’s part which would warrant an investigation.
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Worcestershire County Council (25 005 691)
Statement Closed after initial enquiries Alternative provision 08-Oct-2025
Summary: We cannot investigate Miss X’s complaint about a lack of education during a Tribunal appeal period. We will not investigate the lack of education before then as we cannot investigate education provided by a school and the time period of missing education is not significant enough to justify an investigation.
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London Borough of Lambeth (25 005 707)
Statement Closed after initial enquiries Disabled facilities grants 08-Oct-2025
Summary: We will not investigate Mr X’s complaint about a failure to provide him with information about disabled facilities grants. Any injustice is not significant enough to warrant our involvement.
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Essex County Council (25 005 755)
Statement Upheld Special educational needs 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Surrey County Council (25 005 762)
Statement Closed after initial enquiries Residential care 08-Oct-2025
Summary: We will not investigate this complaint about hearing aids going missing in a care home. It is unlikely we could achieve anything worthwhile or achieve the outcome requested as missing personal possessions are matters for insurers or the police.
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South Hams District Council (25 005 911)
Statement Closed after initial enquiries Antisocial behaviour 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council handled her behaviour and her complaints about her neighbours’ anti-social behaviour. This is because there is not enough evidence of fault.