Decision search
Your search has 54124 results
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North Lincolnshire Council (25 009 065)
Statement Closed after initial enquiries Council tax 09-Oct-2025
Summary: We will not investigate this complaint about how the Council enforced recovery of a council tax debt. This is because there is not enough evidence of fault to warrant an investigation.
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London Borough of Barking & Dagenham (25 009 187)
Statement Upheld Other 09-Oct-2025
Summary: We will not investigate Miss X’s complaint that an officer of the Council made defamatory comments about Miss X. This is because the injustice complained of is not significant enough to warrant an investigation. The Council has also apologised to Miss X and reminded staff to be more measured in their communications. We consider this to be a sufficient remedy to this complaint.
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London Borough of Hammersmith & Fulham (25 009 288)
Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Oct-2025
Summary: We will not investigate this complaint about the Council’s housing benefit and discretionary housing payment decisions. This is because Ms X has appealed to a Tribunal. There is not enough evidence of fault by the Council regarding its consideration of the DHP claim. We cannot investigate complaints about the management of social housing.
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Wiltshire Council (25 010 396)
Statement Closed after initial enquiries Councillor conduct and standards 09-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Wiltshire Council (25 012 133)
Statement Closed after initial enquiries School admissions 09-Oct-2025
Summary: We will not investigate Miss X’s complaint about the handling of her application for a school sixth-form place. This is because the school involved is no longer within our jurisdiction so an investigation could not achieve a worthwhile outcome.
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London Borough of Redbridge (25 013 378)
Statement Closed after initial enquiries Other 09-Oct-2025
Summary: We will not investigate this complaint about Council’s handling of Mrs X’s request for increased respite care and its complaint handling. This is because the Council has not yet completed all three stages of the statutory children’s complaint procedure, and it would be reasonable to allow it to do so. In addition, the Council has already accepted and remedied the delays identified at earlier stages, so further investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Council tax 09-Oct-2025
Summary: We will not investigate this complaint about the Council charging a council tax premium for second homes. This is because the law says such decisions can only be challenged by judicial review.
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London Borough of Islington (24 012 261)
Statement Closed after initial enquiries Charging 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.
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NHS North Central London ICB (24 012 261a)
Statement Closed after initial enquiries Assessment and funding 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.
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NHS North Central London ICB (24 012 261b)
Statement Closed after initial enquiries Assessment and funding 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.