Decision search
Your search has 50933 results
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London Borough of Sutton (24 010 326)
Statement Not upheld Other 25-Mar-2025
Summary: Mrs B complained that the Council had not dealt with planning enforcement and noise issues properly when a nearby business increased its use of land near her home for storage and deliveries. There was no fault by the Council. It investigated the concerns raised properly and considered the evidence before deciding it could not take enforcement action.
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London Borough of Croydon (24 010 656)
Statement Not upheld Safeguarding 25-Mar-2025
Summary: Mrs X complains about the safeguarding investigation relating to her daughter, Miss Y. She says Miss Y was not properly involved in the process, and the Section 42 enquiries did not lead to any accountability about what happened to Miss Y. Mrs X says the matter has caused significant distress to both her and Miss Y. We have found no fault in the actions of the Council.
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Coventry City Council (24 010 975)
Statement Not upheld School admissions 25-Mar-2025
Summary: Mrs X complained that the appeals panel failed to properly consider her school admissions appeal. We have not found the Council at fault.
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London Borough of Merton (24 010 994)
Statement Closed after initial enquiries Antisocial behaviour 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to reports of noise nuisance. This is because any investigation by us is unlikely to find fault in the Council’s actions.
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Coventry City Council (24 011 159)
Statement Not upheld School admissions 25-Mar-2025
Summary: Mrs X complained that the appeals panel failed to properly consider her school admissions appeal. We have not found the Council at fault.
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Nottingham City Council (24 018 150)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate Mr X’s complaint about information the Council has provided to another organisation. We have no powers to force the Council to take the action Mr X wants.
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Future Health And Social Care Association C.I.C. (24 018 322)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate Miss X’s concerns about her supported living placement. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to investigate as there is no evidence of services in connection with adult personal care support services.
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Royal Borough of Kingston upon Thames (24 018 446)
Statement Closed after initial enquiries Traffic management 25-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a request for a road crossing to be installed, or about how it dealt with consultation into crossings. This is because there is insufficient evidence of fault.
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Royal Borough of Kensington & Chelsea (24 018 470)
Statement Closed after initial enquiries Allocations 25-Mar-2025
Summary: We will not investigate this housing register complaint because there is insufficient evidence of fault by the Council.
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Lincoln City Council (24 018 521)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to issue a Community Protection Notice and refusal to discuss his concerns. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant had the right to appeal to the magistrate court against the Community Protection Notice. We consider it reasonable for him to have exercised this right.