Decision search
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Hertsmere Borough Council (24 011 953)
Statement Closed after initial enquiries Council tax 26-Nov-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax account as it has agreed to process Mr X’s complaint about this now.
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Brighton & Hove City Council (24 012 008)
Statement Closed after initial enquiries Other 26-Nov-2024
Summary: We will not investigate Mr X’s complaint about being issued a Fixed Penalty Notice for flytipping. This is because Mr X could have raised a defence against the issuing of the notice in court.
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Essex County Council (24 010 438)
Statement Upheld Safeguarding 26-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council delaying its safeguarding investigation into his wife Mrs X’s fall during a care home respite stay, delaying in giving him some documents, officers not replying to some contacts and not disclosing other documents to him. Investigation of the fall incident would not add to the Council’s investigation nor achieve a different outcome. There is insufficient unremedied personal injustice to warrant us investigating. It would be reasonable for Mr X to take the document disclosure issue to the Information Commissioner’s Office.
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London Borough of Bexley (24 010 622)
Statement Closed after initial enquiries Homelessness 26-Nov-2024
Summary: We will not investigate this complaint about the Council ending its homelessness duty. It is more appropriate for the statutory review procedure to decide this point.
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Lancashire County Council (24 013 616)
Statement Closed after initial enquiries Other 26-Nov-2024
Summary: We will not investigate this complaint about the Council’s involvement in matters concerning the care of Mr X’s child. This is because the issues could reasonably have been or have been mentioned in court proceedings. The Information Commissioner is better placed to deal with complaints about data protection matters.
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Birmingham City Council (24 013 753)
Statement Closed after initial enquiries Traffic management 26-Nov-2024
Summary: We will not investigate this complaint about a refund for £8 in relation to the Clean Air Zone. This is because there is insufficient evidence of injustice.
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Bedford Borough Council (24 014 958)
Statement Closed after initial enquiries Licensing 26-Nov-2024
Summary: We will not investigate this complaint about a taxi licence decision. This is because the complaint is late and there are not good reasons to investigate the complaint now.
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Buckinghamshire Council (24 015 029)
Statement Closed after initial enquiries Planning applications 26-Nov-2024
Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his planning application. This is because it was reasonable for Mr B to put in an appeal to the Planning Inspector.
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Derbyshire County Council (24 015 045)
Statement Closed after initial enquiries Highway repair and maintenance 26-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to a complaint about a footpath. This is because there is no indication of fault in the Council’s response.
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London Borough of Waltham Forest (24 015 080)
Statement Closed after initial enquiries Leisure and culture 26-Nov-2024
Summary: We will not investigate Ms X’s complaint about the actions taken by the Council after she reported an incident in a park. Further investigation would achieve nothing more.