Decision search
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New Forest District Council (24 012 023)
Statement Closed after initial enquiries Allocations 19-Dec-2024
Summary: We will not investigate this complaint about the Council’s handling of a housing application. There is insufficient evidence of fault by the Council and the Ombudsman could not achieve the outcome Mr X wants.
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London Borough of Southwark (24 012 028)
Statement Closed after initial enquiries Allocations 19-Dec-2024
Summary: We will not exercise discretion to investigate this complaint about delays in the Council’s assessment of a housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Welwyn Hatfield Borough Council (24 012 113)
Statement Closed after initial enquiries Allocations 19-Dec-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s request to move home due to his fears about his safety and about its failure to take enforcement action in relation to a disabled parking bay he uses. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Greater Manchester Combined Authority (24 014 244)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate this complaint about racial discrimination. It is reasonable for the complainant to take the matter to court.
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Chorley Borough Council (24 014 315)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate this complaint about how the Council carried out an investigation into an allegation against a Councillor. We are satisfied with the actions the Council has taken in response to the complaint, and in any case, there is no worthwhile outcome we can achieve by investigating.
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Leicestershire County Council (24 014 373)
Statement Closed after initial enquiries Special educational needs 19-Dec-2024
Summary: We cannot investigate Mrs X’s complaint about the Council’s refusal to carry out an Education, Health and Care Needs Assessment for her child. This is because Mrs X has appealed to a tribunal.
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Epping Forest District Council (24 014 936)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s pre-application planning advice. This is because there is no evidence of fault by the Council.
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London Borough of Bexley (24 012 294)
Statement Closed after initial enquiries Private housing 19-Dec-2024
Summary: We will not investigate this complaint about a claim that the Council has breached the terms of a bond agreement which Mr X signed with it in 2023. It is reasonable from Mr X to seek a remedy in the courts if he believes the private agreement was breached.
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Calderdale Metropolitan Borough Council (24 012 335)
Statement Closed after initial enquiries Parking and other penalties 19-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of two penalty charge notices. This is because the penalty charge notices carried a right of appeal and it would have been reasonable for Mr X to apply to the Traffic Enforcement Centre to reinstate his right of appeal. There is not enough evidence of fault by the Council affecting Mr X’s right of appeal and the Council’s agreement to accept payment at the discounted rate of £70 per penalty charge notice provides a suitable remedy for the complaint. It is therefore unlikely investigation would achieve anything more for Mr X.
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London Borough of Lewisham (24 012 386)
Statement Closed after initial enquiries Allocations 19-Dec-2024
Summary: We will not investigate Miss X’s complaint about the Council’s assessment of her housing application because there is no evidence of fault in the way the Council made its decision.