Decision search
Your search has 50317 results
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Sheffield City Council (24 008 965)
Statement Closed after initial enquiries Disabled facilities grants 20-Dec-2024
Summary: We will not investigate Mr X’s complaint that the Council refused an adaptation to his property. There is not enough evidence of fault to merit further investigation.
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Gloucestershire County Council (24 010 880)
Statement Closed after initial enquiries Charging 20-Dec-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s provision of care to her late mother, Mrs Y. This is because any injustice is not significant enough to justify our involvement.
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London Borough of Tower Hamlets (24 012 223)
Statement Closed after initial enquiries Allocations 20-Dec-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Cambridgeshire County Council (24 012 238)
Statement Closed after initial enquiries Special educational needs 20-Dec-2024
Summary: We will not investigate this complaint about the Council’s failure to make alternative and special educational provision for the complainant’s son. The complaint about the period before the Council issued an Education Health and Care (EHC) plan is late and there are no grounds for the Ombudsman to consider it now. Matters since the EHC plan was issued fall outside our jurisdiction by law.
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Lancashire County Council (24 013 539)
Statement Closed after initial enquiries Child protection 20-Dec-2024
Summary: We will not investigate Miss X’s complaint. This is because there is no sign of fault in the Council’s decision not to investigate her complaint whilst there is an ongoing police investigation into related matters.
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Wigan Metropolitan Borough Council (24 013 777)
Statement Closed after initial enquiries Noise 20-Dec-2024
Summary: We will not investigate Mr X’s complaint that the Council treated him differently to his neighbour when dealing with his noise and antisocial behaviour complaint. There is insufficient evidence of fault in the Council’s decision-making process to justify our involvement.
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Knowsley Metropolitan Borough Council (24 013 803)
Statement Closed after initial enquiries Assessment and care plan 20-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decisions or its assessments about Ms Y’s care and support needs. The matter is being considered by the Court of Protection and the law will not allow us to consider a complaint where court action has already started.
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Leicester City Council (24 012 671)
Statement Closed after initial enquiries Other 20-Dec-2024
Summary: We will not investigate this complaint about business rate costs. This is because the Council has recently resolved this complaint, and an investigation is unlikely to achieve anything more.
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London Borough of Barnet (24 012 817)
Statement Closed after initial enquiries Other 20-Dec-2024
Summary: We will not investigate Mrs X’s complaint about damage to Mr Y’s washing machine. This is because claims for damages are for insurance companies or courts to determine. It would be reasonable for Mrs X to ask insurers or the court to consider her claim for damages and costs.
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Blaby District Council (24 012 835)
Statement Closed after initial enquiries Refuse and recycling 20-Dec-2024
Summary: We will not investigate this complaint about the legality of the Council’s waste collection guidance. We cannot make a decision on whether the Council’s or Mr X’s interpretation of the relevant law and guidance is correct. This is a matter for the courts.