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  • Cumberland Council (24 005 354)

    Statement Closed after initial enquiries Street furniture and lighting 14-Aug-2024

    Summary: We will not investigate Mr X’s complaint about the Council refusing to remove street furniture outside his business. This is because there is not enough evidence of fault to justify an investigation.

  • Derbyshire County Council (24 002 903)

    Statement Closed after initial enquiries Special educational needs 14-Aug-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s actions relating to a review of her child, Y’s, Education, Health and Care Plan. Some of the claimed injustice is not significant enough to warrant an investigation. For the other elements of Mrs X’s complaint further investigation is unlikely to achieve a different outcome.

  • Leicestershire County Council (24 003 158)

    Statement Closed after initial enquiries Assessment and care plan 14-Aug-2024

    Summary: We will not investigate Miss B’s complaint. She has not provided good reasons for approaching us late. Also, Miss B has already appealed the decision to detain her under Section 2 of the Mental Health Act to the First Tier Tribunal (Mental Health).

  • Leicestershire Partnership NHS Trust (24 003 158a)

    Statement Closed after initial enquiries Mental health services 14-Aug-2024

    Summary: We will not investigate Miss B’s complaint. She has not provided good reasons for approaching us late. Also, Miss B has already appealed the decision to detain her under Section 2 of the Mental Health Act to the First Tier Tribunal (Mental Health).

  • Quorn Medical Centre (24 003 158b)

    Statement Closed after initial enquiries General practice 14-Aug-2024

    Summary: We will not investigate Miss B’s complaint. She has not provided good reasons for approaching us late. Also, Miss B has already appealed the decision to detain her under Section 2 of the Mental Health Act to the First Tier Tribunal (Mental Health).

  • Bristol City Council (24 005 465)

    Statement Closed after initial enquiries Assessment and care plan 14-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decisions relating to Mrs Y’s care and the associated charges. Parts of the complaint have already been considered and decided. Other parts are late and there is not a good reason for the delay in Mr X bringing the matter to the Ombudsman.

  • London Borough of Brent (24 005 611)

    Statement Closed after initial enquiries Elections and electoral register 14-Aug-2024

    Summary: We will not investigate this complaint about delays in receiving a postal vote. This is because we do not have the power to investigate the matters complained about.

  • London Borough of Camden (24 005 615)

    Statement Closed after initial enquiries Elections and electoral register 14-Aug-2024

    Summary: We will not investigate this complaint about delays in receiving a postal vote. This is because we do not have the power to investigate the matters complained about.

  • Cumberland Council (24 005 734)

    Statement Closed after initial enquiries Planning applications 14-Aug-2024

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

  • Bolton Metropolitan Borough Council (24 005 913)

    Statement Closed after initial enquiries Private housing 14-Aug-2024

    Summary: We will not exercise discretion to investigate this complaint about the Council’s administration of a home improvement grant in 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

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