Decision search
Your search has 50055 results
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Brighton & Hove City Council (24 005 954)
Statement Closed after initial enquiries Allocations 14-Aug-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. It was reasonable for Ms X to ask the Council to conduct a statutory review of the decision on her application.
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Cherwell District Council (24 005 995)
Statement Closed after initial enquiries Refuse and recycling 14-Aug-2024
Summary: We will not investigate Mr X’s complaint about the Council not providing a garden waste collection he expected to receive over Christmas, and that its service contract is unfair and in breach of consumer law. There is insufficient significant personal injustice to Mr X caused by the matters complained of to warrant us investigating. It would be reasonable for him to pursue any legal finding regarding the contract in court.
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North Northamptonshire Council (24 006 000)
Statement Closed after initial enquiries Elections and electoral register 14-Aug-2024
Summary: We will not investigate Mr X’s complaint that the Council moved his polling station. There are insufficient levels or evidence of fault or injustice to warrant an investigation.
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West Northamptonshire Council (24 006 005)
Statement Closed after initial enquiries Trees 14-Aug-2024
Summary: We will not investigate Mr X’s complaint about a tree on a neighbouring property. There is insufficient evidence of fault to warrant an investigation.
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Buckinghamshire Council (24 007 072)
Statement Closed after initial enquiries School admissions 14-Aug-2024
Summary: We will not investigate this complaint about school admissions. This is because we have no powers to investigate complaints about academy schools.
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Bury Metropolitan Borough Council (24 007 443)
Statement Closed after initial enquiries Planning applications 14-Aug-2024
Summary: We will not investigate this complaint about how the Council dealt with planning applications and possible breaches of planning control. This is because parts of the complaint are late. We are unlikely to find fault and the complainant has not suffered significant injustice in relation to the remaining issues complained about.
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London Borough of Havering (24 007 547)
Statement Closed after initial enquiries Other 14-Aug-2024
Summary: We cannot investigate this complaint about the Council damaging Mrs B’s property when it replaced the roof of the adjoining property. This is because we cannot investigate complaints about the management of social housing by councils.
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Calderdale Metropolitan Borough Council (24 007 749)
Statement Closed after initial enquiries Parking and other penalties 14-Aug-2024
Summary: We will not investigate this complaint about Penalty Charge Notice. This is because it is reasonable to expect Mr X to appeal to the Traffic Enforcement Centre and then the Traffic Penalty Tribunal.
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Uttlesford District Council (23 007 555)
Statement Upheld Enforcement 14-Aug-2024
Summary: Mrs X and Mr Z complain that the Council has failed to take appropriate enforcement action against a neighbour for planning breaches, or delayed action when it said it would. We did not find fault with how the Council came to its decision not to take further action for one breach. We found fault with delays in its investigations. The Council has agreed to our recommendations to remedy the injustice caused.
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Gloucester City Council (23 009 301)
Statement Upheld Allocations 14-Aug-2024
Summary: Mr X complains on behalf of his son, Mr Y, who is a disabled adult, about how the Council assessed Mr Y’s priority for social housing allocation. There was fault by the Council which caused avoidable distress to Mr Y, and avoidable distress, time, and trouble to Mr X. It also may have caused Mr Y a missed opportunity to bid on a property that is suitable for him. The Council agreed to apologise, pay a financial remedy, and reconsider Mr Y’s application, backdating this as needed. It will also consider whether it should make changes to its processes or staff guidance to address the faults identified.