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  • London Borough of Hackney (24 004 295)

    Statement Closed after initial enquiries Allocations 14-Aug-2024

    Summary: We will not investigate Ms X’s complaint about the Council’s failure to rehouse her after promising to do so four years ago as that part of the complaint is late. We will not investigate the Council’s decision she did not qualify for its housing register because she had a right of review, which it was reasonable for her to use and because there is insufficient evidence of fault.

  • Essex County Council (24 004 571)

    Statement Closed after initial enquiries Other 14-Aug-2024

    Summary: We will not investigate this complaint about a school fence. This is because the Council has no duty to pay for structures which the school owns and we do not have the power to investigate this type of complaint about what happens in schools.

  • Essex County Council (24 004 572)

    Statement Closed after initial enquiries Other 14-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decision that an electrical feeder box at the front of Mr X’s property is not one of its assets. This is because an investigation by the Ombudsman is unlikely to add to that already undertaken by the Council or lead to a different outcome.

  • Leicester City Council (24 004 575)

    Statement Closed after initial enquiries Highway repair and maintenance 14-Aug-2024

    Summary: We will not investigate Mr X’s complaint about damage caused to his driveway. This is because it is reasonable to expect Mr X to make a claim for damages via the Council’s insurers and if this is refused to pursue his claim in the courts. We cannot decide a negligence claim as it is a legal matter for the courts to consider and decide.

  • London Borough of Lewisham (24 004 671)

    Statement Closed after initial enquiries Council tax 14-Aug-2024

    Summary: We cannot investigate this complaint about the Council’s decision to designate a property as a House of Multiple Occupation for council tax. This is because the complainant appealed to the Valuation Tribunal. In addition, he can complain to the Information Commissioner about his Subject Access Request.

  • City of Doncaster Council (24 004 869)

    Statement Closed after initial enquiries Other 14-Aug-2024

    Summary: We will not investigate this complaint about the Council’s operation of a landlord licensing scheme in its area. There is insufficient evidence of fault which would warrant an investigation.

  • Rochdale Metropolitan Borough Council (24 004 900)

    Statement Closed after initial enquiries Commercial and contracts 14-Aug-2024

    Summary: We cannot investigate Mrs X’s complaint about the Council’s increase of its licence fee for renting space at a business centre. This is because the issue is not subject to investigation under the Local Government Act 1974. It is in any event a dispute over whether the Council’s actions breach the licence agreement, which is a matter for the courts.

  • Woking Borough Council (24 004 938)

    Statement Closed after initial enquiries Noise 14-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action on the reports of noise nuisance. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is made too late and there is no reason the complainant could not have contacted us much sooner.

  • London Borough of Enfield (24 005 183)

    Statement Closed after initial enquiries Council tax 14-Aug-2024

    Summary: We will not investigate this council tax complaint because there is insufficient evidence of fault by the Council.

  • East Sussex County Council (24 005 305)

    Statement Upheld Highway repair and maintenance 14-Aug-2024

    Summary: We will not investigate this complaint about a road being obstructed and damage being caused by an overgrown area of land near the complainant’s property. The Council has taken satisfactory action to address the complaint, and any residual injustice is not significant enough to justify pursuing in isolation.

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