Decision search
Your search has 50055 results
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Lake District National Park Authority (24 006 112)
Statement Closed after initial enquiries Planning applications 18-Aug-2024
Summary: We will not investigate Mrs X’s complaint that the Authority refused consent for a local landowner to continue to operate a car park on their land. This is because the Planning Inspectorate, rather than the Authority itself, is responsible for the final decision on the matter and we cannot question or reopen it.
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Royal Borough of Kingston upon Thames (24 006 882)
Statement Closed after initial enquiries Council tax 18-Aug-2024
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Southampton City Council (24 007 685)
Statement Closed after initial enquiries Council tax 18-Aug-2024
Summary: We will not investigate this complaint about communication with the Council because there is insufficient injustice to warrant investigation.
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Babergh District Council (24 008 018)
Statement Closed after initial enquiries Council tax 18-Aug-2024
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Haringey (24 004 924)
Statement Closed after initial enquiries Parking and other penalties 18-Aug-2024
Summary: We will not investigate Mr X’s complaint about several penalty charge notices issued by the Council for contraventions of its low-traffic neighbourhoods. This is because Mr X has used his right of appeal to London Tribunals.
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West Sussex County Council (23 020 491)
Statement Upheld Special educational needs 15-Aug-2024
Summary: Mrs X complains about the Council’s handling of her child, Y’s, special educational needs. She says the Council should have agreed to complete an Education Health and Care Needs Assessment without the need for an appeal. She also says the Council delayed in completing the Assessment and issuing an Education Health and Care Plan. Mrs X also says the Council failed to provide alternative provision for her child. Mrs X says this caused her and her family distress. We have found fault in the actions of the Council for the delay in issuing the Plan and for failing to provide alternative provision for Y. The Council has agreed to pay a financial remedy and implement service improvements.
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East Lindsey District Council (23 020 820)
Statement Not upheld Enforcement 15-Aug-2024
Summary: X complained about the Council’s decision not to take enforcement action in relation to a listed building. We did not investigate the complaint further because we were unlikely to find fault, recommend a remedy for X or reach any other meaningful outcome.
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Tameside Metropolitan Borough Council (23 021 095)
Statement Upheld Special educational needs 15-Aug-2024
Summary: Miss X complained about the Council’s delay completing her child, Y’s Education, Health and Care needs assessment. We find fault, causing injustice to Y and avoidable distress and uncertainty to Miss X. The Council has agreed to apologise and make a payment to Miss X.
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Lancashire County Council (24 001 214)
Statement Closed after initial enquiries Special educational needs 15-Aug-2024
Summary: We will not investigate this complaint that the Council failed to take action when the complainant reported that her son’s school has unlawfully taken him off roll. This is because there is insufficient injustice to warrant investigation.
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Central Bedfordshire Council (23 017 717)
Statement Upheld Special educational needs 15-Aug-2024
Summary: The Council was at fault for delaying changes to Mrs B’s daughter’s special educational needs support. It was then also at fault for only partly dealing with Mrs B’s concerns about the support her daughter received. It has agreed to make symbolic payments to recognise the injustice suffered by Mrs B and her daughter, and will take steps to improve its service.