Decision search
Your search has 50055 results
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Devon County Council (24 004 935)
Statement Closed after initial enquiries School transport 18-Aug-2024
Summary: We will not investigate this complaint about the Council’s decision to refuse the application for free school transport for the complainant’s daughter. There is not enough evidence of fault in the Council’s decision-making process.
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Liverpool City Council (24 004 962)
Statement Upheld Other 18-Aug-2024
Summary: We find the Council at fault for failing to complete the statutory children’s complaints procedure and closing Miss X’s complaint. The Council has re-started the statutory children’s complaints procedure. It will also make a symbolic payment to Miss X and apologise to her.
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Leeds City Council (24 005 174)
Statement Closed after initial enquiries Refuse and recycling 18-Aug-2024
Summary: We will not investigate this complaint about assisted bin collections. This is because there is insufficient evidence of fault by the Council.
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London Borough of Bexley (24 005 279)
Statement Closed after initial enquiries Housing benefit and council tax benefit 18-Aug-2024
Summary: We will not investigate this complaint about the Council’s decision not to award a discretionary housing payment. This is because there is insufficient evidence of fault by the Council.
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Westmorland and Furness Council (24 001 559)
Statement Closed after initial enquiries Other 18-Aug-2024
Summary: We will not investigate this complaint about the Council’s decision not to change a section 106 planning agreement which restricts Ms X’s ability to sell her affordable home. This is because there is no evidence to suggest fault by the Council sufficient to warrant an investigation.
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Kent County Council (24 003 277)
Statement Not upheld Alternative provision 18-Aug-2024
Summary: During the course of another investigation, we became aware the Council may have a policy limiting tuition for children out of education to ten hours per week. The Council was not at fault because it tailors tuition provision to a child’s needs without a maximum number of weekly hours.
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Royal Borough of Windsor and Maidenhead Council (24 003 839)
Statement Closed after initial enquiries Planning applications 18-Aug-2024
Summary: We will not investigate this complaint about the way the Council dealt with a planning application. There is insufficient evidence of fault in the Council’s actions. And we cannot achieve the outcome the complainant is seeking. Nor will we consider the part of the complaint about the complaint’s process as we do not consider Mr X has suffered a significant personal injustice on this point.
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London Borough of Newham (24 003 882)
Statement Closed after initial enquiries Allocations 18-Aug-2024
Summary: We will not investigate Ms X’s complaint that the Council unfairly refused her request to view a property in person and then decided she had unreasonably refused the property. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Newham (24 005 449)
Statement Closed after initial enquiries Allocations 18-Aug-2024
Summary: We will not investigate this complaint that the Council has not offered the complainant a larger home. This is because there is insufficient evidence of fault by the Council.
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Stoke-on-Trent City Council (24 005 650)
Statement Closed after initial enquiries Parking and other penalties 18-Aug-2024
Summary: We will not investigate this complaint about two Penalty Charge Notices because the complainant could have appealed to the tribunal.