Decision search
Your search has 50125 results
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Durham County Council (24 006 751)
Statement Closed after initial enquiries Councillor conduct and standards 01-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision on a Member Code of Conduct complaint Mr X made against a councillor. This is because there is no evidence to suggest fault by the Council sufficient to warrant an investigation.
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Bristol City Council (24 006 951)
Statement Closed after initial enquiries Allocations 01-Sep-2024
Summary: We will not investigate Ms X’s complaint about how the Council handled her housing situation because there is insufficient evidence of fault to justify our involvement. Ms X had the right to ask for a review of the Council’s recent decision to change her priority band and it was reasonable for her do so.
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City of Bradford Metropolitan District Council (24 006 565)
Statement Closed after initial enquiries Council tax 01-Sep-2024
Summary: We will not investigate this complaint about a delay by the Council in reassessing the complainant’s Council Tax Reduction. This is because there is insufficient evidence of injustice and because the complainant could appeal to the Valuation Tribunal.
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City of Doncaster Council (24 006 780)
Statement Closed after initial enquiries Council tax 01-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision to apply the unoccupied property council tax premium to the complainant’s property. This is because the complainant could have appealed to the Valuation Tribunal.
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Birmingham City Council (23 008 384)
Statement Closed after initial enquiries Council tax 01-Sep-2024
Summary: We will not investigate this complaint about housing benefit and Council tax support because there is a right of appeal to a tribunal.
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London Borough of Harrow (23 015 690)
Statement Not upheld Assessment and care plan 01-Sep-2024
Summary: There is no evidence of fault in the Council’s response to Mr X. There is no reason why Mr X cannot access advocacy support.
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Leeds City Council (23 016 293)
Statement Upheld Assessment and care plan 01-Sep-2024
Summary: Mr A complained the Council caused delays in implementing his care package. The Council agreed it caused a delay. We found the Council at fault, but it has offered an appropriate remedy. We have not therefore recommended that any further remedy is due.
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Derbyshire County Council (23 016 479)
Statement Upheld Special educational needs 01-Sep-2024
Summary: Mr X complained the Council did not secure the provision in his son’s Education, Health and Care Plan. We have found the Council at fault and it has agreed to remedy the injustice caused.
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Statement Upheld Highway adoption 01-Sep-2024
Summary: We found fault on the complaint of Mr J, Ms K, and Mrs L. The Council failed to secure a bond under the Advance Payments Code of £5,300 against one property. The agreed action remedies the injustice caused.
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London Borough of Wandsworth (23 017 908)
Statement Upheld Homelessness 01-Sep-2024
Summary: Miss X complained the Council failed to consider relevant medical information and as a result placed her in unsuitable interim and temporary accommodation between June and October 2023. There was no fault in how the Council considered the medical information Miss X initially provided. However, the Council was at fault for failing to consider medical evidence she later provided and not reassessing the suitability of the interim accommodation at that point. The Council also delayed accepting the main housing duty which delayed Miss X’s right to request a review of the suitability of accommodation. This caused her distress, uncertainty and meant she stayed in unsuitable accommodation for longer than necessary. The Council has agreed to apologise, make a symbolic payment to Miss X and backdate her Housing Register application.