Decision search
Your search has 50125 results
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Suffolk County Council (24 004 961)
Statement Closed after initial enquiries Domiciliary care 29-Aug-2024
Summary: Mr A has complained about a lack of attention to health and safety procedures by carers supplied by a council who were caring for his mother, Mrs B. We will not investigate this complaint as there is no evidence of fault on the part of the carers.
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Stoke-on-Trent City Council (24 004 766)
Statement Closed after initial enquiries Antisocial behaviour 29-Aug-2024
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s reports of noise nuisance. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Statement Closed after initial enquiries Other 29-Aug-2024
Summary: We will not investigate this complaint about the Council refusing to consider and reply to a complaint on it not keeping to Mr B’s requested adjustments to its procedures and on it wrongly disclosing his personal information to his landlord. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have already decided complaints about events leading to the complaint and will not investigate the Council’s complaints handling separately. The Information Commissioner’s Office is best placed to consider complaints about information processing, and it would be reasonable to take any claim of disability discrimination to court.
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Leicester City Council (24 006 368)
Statement Closed after initial enquiries Other 29-Aug-2024
Summary: We will not investigate Mr X’s complaint that the Council wrongly contacted the Police when it was unable to contact him. There is not enough evidence of fault to justify an investigation.
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Buckinghamshire Council (24 006 551)
Statement Closed after initial enquiries School admissions 29-Aug-2024
Summary: We will not investigate Miss X’s complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to be able to question the panel’s decision.
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Rushcliffe Borough Council (24 006 940)
Statement Closed after initial enquiries Planning applications 29-Aug-2024
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and retrospective planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault. The complainant also had the right to appeal to the Planning Inspector.
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West Northamptonshire Council (24 007 822)
Statement Closed after initial enquiries Other 29-Aug-2024
Summary: We will not investigate this complaint about an alleged data breach as this is best dealt with by the Information Commissioner’s Office.
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London Borough of Merton (24 008 115)
Statement Closed after initial enquiries Other 29-Aug-2024
Summary: We will not investigate this complaint about Mrs X’s removed garden property. This is because there is no information to indicate the Council removed it, so we are unlikely to find fault.
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Leeds City Council (24 008 228)
Statement Closed after initial enquiries Enforcement 29-Aug-2024
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.
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Lincolnshire County Council (22 014 198)
Statement Upheld Special educational needs 29-Aug-2024
Summary: Mrs X complains the Council issued multiple Education, Health and Care plans that named unsuitable placements and provisions, which meant her child was unable to attend education. The Ombudsman intends to find fault with the Council for its delay during the Education, Health and Care plan process, and for not communicating its decisions to Mrs X, however this did not cause significant injustice to Mrs X. The Ombudsman does not find fault with the Council for how it considered its alternative provision duty. The Council has agreed to apologise to Mrs X and carry out service improvements.