Decision search
Your search has 49843 results
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Bracknell Forest Council (24 004 511)
Statement Upheld Other 21-Aug-2024
Summary: We will not investigate this complaint about the support provided through Child in Need arrangements. The Council has upheld the complaint and offered an appropriate remedy. Further investigation by us would not lead to a different outcome.
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Norwich City Council (24 004 523)
Statement Closed after initial enquiries Allocations 21-Aug-2024
Summary: We will not investigate Mr X’s complaint about the priority band awarded by the Council on its housing register. There is insufficient evidence of fault to justify our involvement.
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Solihull Metropolitan Borough Council (24 004 600)
Statement Closed after initial enquiries Councillor conduct and standards 21-Aug-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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London Borough of Croydon (24 004 823)
Statement Closed after initial enquiries Planning applications 21-Aug-2024
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for new houses near the complainant’s home. There is not enough evidence of fault in the way the Council made its decision. And we cannot require the Council to withdraw the planning permission.
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Essex County Council (24 004 838)
Statement Upheld Special educational needs 21-Aug-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Brighton & Hove City Council (24 004 934)
Statement Closed after initial enquiries Leisure and culture 21-Aug-2024
Summary: We will not investigate this complaint about the Council decision to extend the period the complainant is excluded from using its libraries. There is not enough fault in the way the Council made its decision.
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London Borough of Southwark (24 005 273)
Statement Closed after initial enquiries Allocations 21-Aug-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application and maintenance of heating in social rented property. It is reasonable for Mr X to ask the Council to review his housing application banding and we have no jurisdiction not investigate complaints about housing management by social housing landlords.
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London Borough of Bromley (24 005 298)
Statement Closed after initial enquiries Parking and other penalties 21-Aug-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a penalty charge notice. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate it. It would in any event have been reasonable for Mrs X to challenge the Council’s escalation of the case with the Traffic Enforcement Centre at the time.
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London Borough of Tower Hamlets (24 005 357)
Statement Closed after initial enquiries Homelessness 21-Aug-2024
Summary: We will not exercise discretion to investigate this complaint about disrepair in temporary accommodation in 2022 to 2023. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. It is reasonable for him to submit a claim against the Council for damage to his possessions caused by mould during this period.
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Archbishop Blanch School (24 006 318)
Statement Closed after initial enquiries School admissions 21-Aug-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question the merits of its decision.