Decision search
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Statement Closed after initial enquiries Highway repair and maintenance 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to take further action to ensure hedges are cut back from the public highway. This is because the Council has taken such action as it considers necessary and there is not enough evidence of fault in its approach. It is also unlikely we could say its actions caused Mr X significant injustice or that further investigation would lead to a different outcome.
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Calderdale Metropolitan Borough Council (24 006 326)
Statement Closed after initial enquiries Council tax 24-Sep-2024
Summary: We will not investigate this complaint about the council tax empty homes premium or a complaint about taking a property out of council tax. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.
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Devon County Council (24 006 550)
Statement Closed after initial enquiries Traffic management 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to increase on street parking restrictions near his home. There is insufficient evidence of fault to warrant an investigation.
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North Tyneside Metropolitan Borough Council (24 006 412)
Statement Closed after initial enquiries Allocations 24-Sep-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
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London Borough of Tower Hamlets (24 006 491)
Statement Closed after initial enquiries Allocations 24-Sep-2024
Summary: We will not investigate this complaint about Miss X’s housing. The law prevents us investigating the Council’s actions, as landlord, about damp and mould. The Council properly reached its decision not to give medical priority to Miss X’s social housing application.
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City of Bradford Metropolitan District Council (24 005 947)
Statement Closed after initial enquiries Safeguarding 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about adult safeguarding provision, as it is unlikely, we would find evidence of Council fault. Part of the complaint is late and there are no good reasons the late complaint rule should not apply. Other issues have been in a previous complaint to the Ombudsman.
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Horsham District Council (24 006 636)
Statement Closed after initial enquiries Planning applications 24-Sep-2024
Summary: We will not investigate this complaint about the Council approving a planning application for a development near the complainant's home. There is not enough evidence to conclude that any fault has affected the planning outcome, so the complainant has not been caused a significant injustice.
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Manchester City Council (24 006 743)
Statement Closed after initial enquiries Antisocial behaviour 24-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to respond to the complainant’s reports of fly tipping and off-road bikes on a grassed area near their home. We have not seen enough evidence of fault in the Council’s response to the complainant’s reports. And we cannot achieve the outcome he is seeking.
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Stoke-on-Trent City Council (24 006 827)
Statement Closed after initial enquiries Council tax 24-Sep-2024
Summary: We will not investigate this complaint about the process the Council used for council tax arrears and problems the complainant had getting through by phone. This is because there is insufficient evidence of fault by the Council.
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Birmingham City Council (24 006 831)
Statement Closed after initial enquiries Special educational needs 24-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council failing to seek advice and information from the Speech and Language and Occupational Therapy service as part of the Education, Health, and Care needs assessment process. This is because Mrs X can appeal to the SEND Tribunal, and it is reasonable for her to exercise her right of appeal. Therefore, the complaint is out of the Ombudsman’s jurisdiction.