Decision search
Your search has 49843 results
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Nottinghamshire County Council (24 008 834)
Statement Closed after initial enquiries School admissions 24-Sep-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Statement Closed after initial enquiries Parking and other penalties 24-Sep-2024
Summary: We will not investigate this complaint about a parking penalty charge notice and rules around loading bays as Mr X had the right to appeal the notice to, and raise these issues with, the Traffic Penalty Tribunal.
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London Borough of Barking & Dagenham (24 009 266)
Statement Closed after initial enquiries Housing benefit and council tax benefit 24-Sep-2024
Summary: We will not investigate this complaint about Council tax support or recovery of a housing benefit overpayment as such disputes can be appealed to a tribunal.
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Tonbridge and Malling Borough Council (24 009 322)
Statement Closed after initial enquiries Council tax support 24-Sep-2024
Summary: We will not investigate this complaint about a recovery of Council tax reduction because he has appealed to a Valuation Tribunal.
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Nottinghamshire County Council (24 008 493)
Statement Closed after initial enquiries Highway repair and maintenance 24-Sep-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her claim for damages after her car hit a pothole. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Tunbridge Wells Borough Council (24 006 528)
Statement Closed after initial enquiries Enforcement 24-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to enforce against a breach of planning control, the handling of planning applications and the Council’s complaints procedure. We have not seen enough evidence of fault in the Council’s actions. Nor do we consider the complainant has suffered enough personal injustice to warrant our involvement.
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London Borough of Enfield (23 018 307)
Statement Upheld Homelessness 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to ends its housing duty. The Council has agreed to complete a review of that decision. That is a proportionate response to his complaint.
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Calderdale Metropolitan Borough Council (23 018 778)
Statement Upheld Enforcement 24-Sep-2024
Summary: Mrs T complains the Council failed to take enforcement action regarding a change of use to a premises near her home. She says the noise and disruption significantly affects her amenity. The Council failed to update Mrs T regarding its enforcement decisions. The Council has agreed a remedy.
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Derbyshire County Council (23 018 787)
Statement Upheld Alternative provision 24-Sep-2024
Summary: We will not investigate Mrs X’s complaint about a lack of education. It is unlikely we could achieve significantly more than the Council has already offered.
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Statement Upheld Charging 24-Sep-2024
Summary: Miss Z complained on behalf of her father that the Council wrongly charged him for 45 minute care calls after agreeing to reduce them to 30 minutes. The Council accepts it did not act in a timely manner and has proposed a suitable remedy. This includes refunding the cost of the extra 15 minutes and making a symbolic payment to Miss Z to recognise her inconvenience.