Decision search
Your search has 50055 results
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Royal Borough of Kingston upon Thames (24 011 636)
Statement Closed after initial enquiries Other 06-Oct-2024
Summary: We will not investigate Mr C’s complaint about the Council’s vehicle crossover policy. This is because we cannot achieve the outcome he wants.
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Buckinghamshire Council (24 009 752)
Statement Closed after initial enquiries Street furniture and lighting 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about the time taken to complete repair works to streetlights. Further investigation would not lead to a different outcome and any personal injustice suffered is not significant enough to warrant an investigation.
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London Borough of Havering (24 009 935)
Statement Closed after initial enquiries Parking and other penalties 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because the Council’s actions did not cause Mr X significant enough injustice to warrant further investigation.
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Worcestershire County Council (24 007 538)
Statement Closed after initial enquiries Special educational needs 06-Oct-2024
Summary: We will not investigate this complaint that the Council has refused to consider some complaints about a child’s special educational needs. This is because there is insufficient evidence of fault with how the Council has dealt with his complaints and we also cannot investigate them for the same or similar reasons given by the Council.
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London Borough of Newham (24 007 544)
Statement Closed after initial enquiries Homelessness 06-Oct-2024
Summary: We will not investigate this complaint about Miss X’s homelessness. The Council properly reached its decision that Miss X’s temporary accommodation is suitable. There are not good enough reasons to investigate other points.
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Suffolk County Council (24 007 634)
Statement Closed after initial enquiries Child protection 06-Oct-2024
Summary: We will not investigate this complaint about the Council’s actions during its engagement with the complainant’s family. The complaint is late and there are no grounds to consider it now.
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Dudley Metropolitan Borough Council (24 007 728)
Statement Closed after initial enquiries Charging 06-Oct-2024
Summary: We will not investigate this complaint about how the Council completed a care needs assessment. That is because the complaint is late.
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Norfolk County Council (24 007 888)
Statement Closed after initial enquiries School transport 06-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council's decision to refuse free home to school transport for her child. There is not enough evidence of fault in the way the Council considered the matter to justify an investigation.
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Walsall Metropolitan Borough Council (24 008 042)
Statement Closed after initial enquiries Trees 06-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council not providing a timescale for pruning work to a tree near her house, not sticking to its original timescale, and losing her initial complaint. There is insufficient significant personal injustice from the matters complained of to justify us investigating. We also cannot achieve the main outcome Miss X seeks. We do not investigate councils’ complaint-handling where we are not investigating the core issues giving rise to the complaint.
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The Bemrose School (24 008 649)
Statement Closed after initial enquiries School admissions 06-Oct-2024
Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.