Decision search
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Bournemouth, Christchurch and Poole Council (24 007 853)
Statement Closed after initial enquiries Other 09-Oct-2024
Summary: We will not investigate this complaint about the Council refusing to add alleged risks, associated with a site allocation in the draft Local Plan, to its corporate risk register. There is not enough evidence that fault by the Council has caused the complainant a significant personal injustice, and there is another body better placed to consider concerns about the content of the Local Plan.
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City of Wolverhampton Council (24 007 735)
Statement Closed after initial enquiries Disabled facilities grants 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to carry out additional works to fix drainage problems which he says have been caused by works completed under a Disabled Facilities Grant. The courts are better placed to consider his complaint and we could not achieve the outcome he wants.
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Eastleigh Borough Council (24 007 743)
Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the information the Council provided to him and how staff spoke to him. This is because an investigation would not lead to any further or worthwhile outcomes.
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South Staffordshire District Council (24 007 769)
Statement Closed after initial enquiries Land 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to close a bridge because there is insufficient evidence of fault to justify our involvement.
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London Borough of Bromley (24 007 770)
Statement Closed after initial enquiries Homelessness 09-Oct-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s refusal to re-imburse a charity for accommodation which it provided to a homeless applicant. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.
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Shropshire Council (24 007 548)
Statement Closed after initial enquiries Allocations 09-Oct-2024
Summary: We will not investigate this complaint about the complainant’s application for some properties. This is because there is insufficient evidence of fault by the Council and because we cannot investigate the actions of Housing Associations.
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City of Doncaster Council (24 007 553)
Statement Closed after initial enquiries Special educational needs 09-Oct-2024
Summary: We will not investigate Miss X’s complaint about the way the Council responded to her request for an assessment of her child’s special educational needs and the time it took to do so. There is no evidence of delay by the Council, and the remaining matters are related to the child’s SEN, in respect of which Miss X has had a right to appeal to the SEND Tribunal it would be reasonable to use.
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Cheshire East Council (24 011 989)
Statement Closed after initial enquiries Refuse and recycling 09-Oct-2024
Summary: We will not investigate Mrs B’s complaint about the Council not replacing her damaged garden waste bin without charge. This is because there is not enough evidence of fault to justify an investigation.
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Worcestershire County Council (24 012 025)
Statement Closed after initial enquiries Child protection 09-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council removing her child from her care. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to investigate matters being determined in court.
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London Borough of Merton (24 012 115)
Statement Closed after initial enquiries Homelessness 09-Oct-2024
Summary: We will not investigate Mr X’s complaint about a homelessness application he made in 2016 because there is no worthwhile outcome we could achieve, given the lapse of time.