Decision search
Your search has 50055 results
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Essex County Council (24 011 064)
Statement Upheld Special educational needs 08-Oct-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Transport for London (24 009 501)
Statement Closed after initial enquiries Other 08-Oct-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s handling of his claim for compensation for damage to his property caused by a falling tree. This is because it would be reasonable for Mr X to take the matter to court.
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East Sussex County Council (24 009 573)
Statement Closed after initial enquiries Refuse and recycling 08-Oct-2024
Summary: We will not investigate Mr X’s complaint that a bicycle he bought from a household waste recycling centre shop was not fit for purpose. This is because the injustice he claims is not significant enough to warrant investigation and if Mr X believes he is entitled to a refund it would be reasonable for him to take the matter to court.
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North Northamptonshire Council (24 009 860)
Statement Closed after initial enquiries Elections and electoral register 08-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with information held on its Electoral Register about Ms X’s son. The Council has admitted fault and apologised. This is suitable to remedy the injustice Ms X experienced. Therefore, further investigation would achieve nothing more.
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City of Bradford Metropolitan District Council (24 009 879)
Statement Closed after initial enquiries Traffic management 08-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to award a grant to upgrade a non-compliant vehicle in relation to the Clean Air Zone. This is because there is insufficient evidence of fault by the Council.
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Surrey County Council (24 009 882)
Statement Closed after initial enquiries Special educational needs 08-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her son’s education. This is because it is reasonable for Miss X to use her right of appeal.
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Care UK Community Partnerships Limited (24 009 961)
Statement Closed after initial enquiries Residential care 08-Oct-2024
Summary: We will not investigate Mr X’s complaint about a Care Provider because it is better dealt with by the Information Commissioner’s Office.
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London Borough of Hounslow (24 011 931)
Statement Closed after initial enquiries Leisure and culture 08-Oct-2024
Summary: We will not investigate Mr B’s complaint about the Council replacing benches in a public space. This is because the alleged fault has not caused Mr B a significant injustice.
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Charnwood Borough Council (24 011 939)
Statement Closed after initial enquiries Council tax 08-Oct-2024
Summary: We will not investigate this complaint about council tax banding. This is because we cannot investigate the banding decision made by the Valuation Office Agency and the Council is not at fault for using the band decided by the Valuation Office Agency.
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Rotherham Metropolitan Borough Council (24 007 487)
Statement Closed after initial enquiries Council tax 08-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for council tax reduction. This is because the complaint is outside the Ombudsman’s jurisdiction as it was reasonable for Mrs X to use her right of appeal.